Computer Operator - Consultant

Computer Operator – Consultant

The State of South Carolina is seeking a Computer Operator – Consultant to join the Office of the State Treasurer's IT team. This position supports IT operations and end-user services in a professional, financial/banking environment.

The selected consultant will provide both technical and customer support, ensuring smooth day-to-day technology operations. The ideal candidate demonstrates professionalism, reliability, and the ability to manage IT tasks with accuracy and attention to detail.

Responsibilities include:

• Provide IT customer support for end users, including assistance with MS Windows, MS Office, and local/network printing.
• Support conference room A/V connectivity and office network (wired and wireless).
• Perform IT operations functions such as information security audit research, vendor coordination, and asset management/inventory.
• Image and configure computers for deployment.
• Update and maintain team documentation, procedures, and knowledge base.
• Utilize a ticketing system to document and track all work activities.

Required skills and qualifications include:

• Minimum 2 years of hands-on IT End User Support experience.
• Proficiency in:
• Microsoft Windows 10 & 11
• Microsoft Office Suite
• Printer installation and troubleshooting
• Hardware and laptop support
• PC imaging/building and deployment
• Strong communication and interpersonal skills.
• Demonstrated professionalism and dependability in a structured workplace.

Preferred skills include:

• CompTIA A+ Certification (or equivalent).
• Experience with:
• End-user network support
• Information security practices
• On-site/in-person IT support
• Microsoft Teams
• Asset management and IT inventory tools
• ITSM/Help Desk ticketing systems
• Background in banking, finance, legal, judicial, or accounting environments is a plus.

***Lumen and/or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.*** Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.