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Senior Manager, Contact Center Operations & Strategy

Caliber

Caliber Collision is seeking a Senior Manager, Contact Center Operations to oversee operational execution, sales, and innovation. You will work closely with internal and external partners to deliver consistency and inspire every teammate to reach their full potential. Responsibilities include leading multi-year strategies for Caliber’s Customer Success Team, managing BPO performance, and driving EBITDA growth through industry-leading contact center practices. #J-18808-Ljbffr Caliber

Vacancy posted 3 days ago
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