Customer Success Executive

Customer Success Executive

Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation. We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.

Job Description

Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business Enthusiastic and creative leader with the ability to inspire others Strategic, consultative thinker able to focus on innovative, measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills with small and large audiences Competitive, goal oriented with the ability to think strategically and operate in a scaling business Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person

Good to have

• Experience preparing marketing, user guide onboarding documentation/videos
• Make online videos for user learning

Qualifications

3-5 years of strategic business development/customer Management experience in CRM platform

Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person

Additional Information

All your information will be kept confidential according to EEO guidelines.