Customer Success Manager
$65k - $80kWealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive onboarding, engagement, retention, and renewals at scale. You’ll manage day-to-day member workflows across Skool , Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our client retention strategy and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership to The Wealth Society (valued at $6,500/year) Exclusive back-end access to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT) Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare Associate Customer Success Manager (CO, UT, AZ, NM) Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping Sr. Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services Sr. Customer Success Manager, Strategic Account Services Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 6 days ago Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID) Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Wealth Society
$86.25k - $138k
...with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced,... ...company where you matter.Your Impact The Justice Senior Customer Success Manager will work with Axon Justice’s largest Prosecutor and Public...SuggestedWork experience placementRemote work$65k
...Job Description Job Description Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead Forensics is a dynamic and innovative...SuggestedContract workWork at officeRemote workNight shift3 days per weekLead Forensics
Scottsdale, AZ13 days ago- ...Job Description Job Description The Director of Customer Success, West, is responsible for managing a team of Customer Success professionals driving customer satisfaction, retention and growth within a specific geographic area in addition to owning relationships with...Suggested
Simco Electronics
Scottsdale, AZmore than 2 months ago $135k - $155k
...any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Sr. Customer Success Manager - Merchants is a senior strategic leader responsible for building strong relationships with a portfolio of key strategic Paze...SuggestedHourly payWork at officeImmediate startVisa sponsorshipWork visaFlexible hours- ...based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale... ...measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills...SuggestedLocal area
$70k - $77k
...WORKPLACE SETTING: Onsite POSITION SUMMARY The Customer Experience (CX) Support Manager is a member of the CX leadership team and the connective... ...our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels...Full timeLocal areaShift work10X Health System
Scottsdale, AZ9 days ago$50k
...identify revenue and product opportunities, manage escalations with a solutions-oriented... ...into solutions, adoption plans, and clear success metrics. Orchestrate cross-functional... ...Media Agency, B2B, Account Management, or Customer Service (internal or external clients)....Work experience placementImmediate start$116.41k - $172.87k
...Services bookings and revenue and ensuring successful implementations of Blue Yonder’s solutions with several of our major customers. This is an exciting opportunity for an... ...previous experience in a formal sales / account management role* Relevant or equivalent work...Work experience placementRemote workFlexible hoursJDA Software
Scottsdale, AZ3 days ago- Medium in Scottsdale, AZ is seeking innovative individuals to help take the team to the next level, offering virtual consultations and strong client relationships. The role involves assessing client needs, presenting solutions, and maintaining ongoing engagement through...Remote job
- ...Goods priorities, challenges, and purchasing behaviors.Define success metrics and measure marketing performance against agreed KPIs.... ...digital, social, email, and targeted outreach.Excellent project management skills with the ability to manage multiple priorities and...Full timeLive inWork at officeLocal area
- RMR Wealth Builders, Inc. is seeking a Client Relationship Manager to join our Retirement Plan Team in Montclair, NJ or Scottsdale, AZ. This in-person, full-time role focuses on building strong client relationships and managing day-to-day service for retirement plans, while...Full time
- ...High school diploma or equivalent and 1 year previous retail, customer service or attraction experience required. Ticketing experience... ...with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation...Shift workAfternoon shift
$8k
...doing...With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll... ...integrated software solutions to be able to successfully promote and position products including: Cloud, Security...Full timeTemporary workPart timeWork experience placementShift work$30k - $150k
...(CRO) in conducting these homeowner presentations and guiding customers through roofing replacement decisions. This is not a high-pressure... ..., emotionally aware, technically capable, and comfortable managing conversations through video consultations and digital systems....Remote work- A leading entertainment venue in Scottsdale is seeking enthusiastic individuals for a guest service role. Responsibilities include welcoming guests, serving beverages, maintaining cleanliness, and ensuring a memorable experience. Ideal candidates will have previous guest...Hourly pay
- ...This position supports the Guest Relations Manager and supervises a 30+ person team to run... ...departure. Embrace and model excellent customer service, run efficient business... ...disabilities to perform essential functions. Successful completion of pre‑employment drug screening...Work at officeImmediate startDay shift
- Overview The Client Experience Manager, reports to the Manager, Client Experience and is responsible for client support throughout... ...collaboration with all internal departments to better serve our customers. Build and maintain relationships with Insureds & Agents to ensure...Full time
- ...friendly checkout service and oversee front end staff. You will manage duties of clerks, supervise cash handling, and support store... ...enforcing safety and policies. This position requires strong leadership and a customer-focused mindset. #J-18808-Ljbffr Albertsons Companies
- Earnhardt Cadillac is seeking a Part-Time Receptionist to warmly greet customers in person and over the phone, manage the switchboard, and support dealership staff with friendly, professional service. You will create memorable experiences that encourage repeat visits and...Part time
- A hospitality management company is looking for a Remote Guest Services Supervisor to lead the front desk team and ensure excellent guest experiences. The ideal candidate will have at least 2 years of supervisory experience in hospitality, strong communication skills,...Remote job
- ...Standard for Luxury Hospitality At Goodnight Stay , we don't just manage properties — we craft extraordinary experiences. As one of the... ...they need support.In addition, you'll work alongside our Owner Success Manager to support the owner side of the business — helping...Temporary workLocal areaWeekend workWeekday work
GoodNight Stay, LLC
Scottsdale, AZ9 days ago - MFUSED, a cannabis company headquartered in Scottsdale, seeks a Marketing Project Manager to lead marketing campaigns and product launches from concept through execution. You will coordinate cross‑functional teams, manage timelines and budgets, and ensure campaigns deliver...
$100k - $130k
...we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional... ...customer business objectives and strategiesResponsible for managing RFP and RFQ process Expertise in the selling and value...Minimum wageLocal areaFlexible hours$120k - $160k
...to transform industries and provide our customers with a competitive advantage through adhesives... ...at Henkel.What youll doThe Key Account Manager, a remote position, is responsible for... ...plans & develop customer-specific success metrics beyond revenue (e.g., innovation...Minimum wageLong term contractFor contractorsLocal areaRemote workFlexible hours$170k - $200k
...innovative provider of certificate lifecycle management (CLM), delivering solutions that help... ...reputable CAs with more than 700,000 customers, including 65% of the Fortune 500.... ...key channel partners Build long-term & successful partnerships through training & enablement...Full timeLive outRemote work- ...AZDescription:Purpose of position:The Account Manager is responsible for generating revenue by creating and closing customer sales opportunities within their assigned... ...implementation and support concerns and needs. Success in this position requires the ability to travel...Contract work
- ...with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced,... ...outside of public safety, and build repeatable sales motions and successful partners. Commercial partnerships are key to the Enterprise effort...Work at officeRemote work
- ...Description Job Description Job Title - Managed Services Service Delivery Manager Job... ...Manager is responsible for ensuring the successful delivery of managed IT services to clients while maintaining high levels of customer satisfaction, service quality, and...Contract work
Corsica Technologies, LLC
Scottsdale, AZ16 days ago - ...-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment...Local areaFlexible hours
- ...seeking out diverse perspectives from our customers, communities and each other.Life at Axon... ...agencies with 16-40 sworn officers, managing a larger, more complex set of accounts while... ..., negotiation, and closingProven success in a quota-carrying, commission-driven roleExperience...Work at officeRemote work
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