Customer Success Manager
$65k - $80kWealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive onboarding, engagement, retention, and renewals at scale. You’ll manage day-to-day member workflows across Skool , Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our client retention strategy and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership to The Wealth Society (valued at $6,500/year) Exclusive back-end access to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT) Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare Associate Customer Success Manager (CO, UT, AZ, NM) Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping Sr. Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services Sr. Customer Success Manager, Strategic Account Services Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 6 days ago Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID) Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Wealth Society
$65k - $80k
...range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted...SuggestedFull timeRelocationWealth Society
Scottsdale, AZ1 day ago- ...based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale... ...measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills...SuggestedLocal area
TheRIIM LLC
Scottsdale, AZ4 days ago - ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Scottsdale, AZ1 day ago $65k
...Job Description Job Description Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week required in the Scottsdale Office) Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry...SuggestedContract workWork at officeNight shift3 days per week$70k - $75k
...Job Description Job Description Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout...SuggestedFull timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours$20 - $25 per hour
...salary DOE About the Role We’re looking to add an experienced Customer Experience professional to our growing agency team — someone... ..., and QA Highly organized, proactive, and comfortable managing multiple priorities across multiple brands Bonus Points Experience...Full timeWork at officeMonday to Friday- ...High school diploma or equivalent and 1 year previous retail, customer service or attraction experience required. Ticketing experience... ...with disabilities to perform the essential functions. Successful completion of a pre-employment drug testing and background investigation...Shift workAfternoon shift
OdySea Aquarium
Scottsdale, AZ9 days ago - Dominium Management Services in Scottsdale, Arizona is seeking a Marketing Project Manager to lead marketing initiatives and project management processes within the department. The ideal candidate will translate marketing strategies into actionable plans while managing...
- Store - PHX-SCOTTSDALE, AZ Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer...Full timePart timeLocal areaNight shiftEarly shift
- Sprouts Farmers Market is seeking a Service Manager to inspire a high-performing team, lead front-end operations, and oversee store activities... ..., and optimizing labor, margins, and shrink, while maintaining customer satisfaction and brand standards. The candidate will manage...
- ...A consumer product company in Scottsdale, AZ is seeking a Brand Marketing Manager/Director to lead creative campaigns and brand initiatives. This role involves overseeing brand messaging and ensuring cohesive marketing strategies across all channels. The ideal candidate...Remote work
Audien Hearing
Scottsdale, AZ3 days ago - ...Job Description Job Description The Director of Customer Success, West, is responsible for managing a team of Customer Success professionals driving customer satisfaction, retention and growth within a specific geographic area in addition to owning relationships with...
$181k - $211k
...owners can focus on their craft and their customers. With teams in Denver, San Francisco,... ...who helps build Gusto should share in its success. Offer amounts are determined by role,... ...Enablement, and Client Success, including managers and individual contributors. Lead,...Full timeWork at officeLocal area2 days per week3 days per week- ...redefining the traditional agency model with a customer-first approach that offers month-to-... ...Role Description The Marketing Account Manager will be responsible for establishing and... ...relationships. Ensure the timely and successful delivery of our solutions according to customer...Full timeCasual workWork at officeLocal area
YouTech
Scottsdale, AZ3 days ago - ...look for people with a track record of success, either at work or in other aspects. Responsibilities... ...phone calls; take messages to assist managers Maintain continuous communication with... ...receipt of equipment from multiple customers Utilize in‑house designed software to...Full time
- Macy's seeks a Retail Selling Flex Colleague to deliver outstanding customer experiences on the sales floor and in fitting rooms. You will blend friendly hospitality with product knowledge to guide customers to the right items and services. Responsibilities include welcoming...Flexible hours
$8k
..... With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll... ...groundbreaking integrated software solutions to be able to successfully promote and position products including: Cloud,...Temporary workPart timeWork experience placementShift workVerizon
Scottsdale, AZ4 days ago- ...National Account Manager Kidlink Treatment Services' network of programs includes more... ...strong relationships with key customers. This position will support national objectives... ...believe that diversity and inclusion among our teammates is critical to our success....Work at officeLocal areaAfternoon shift
Universal Health Services
Paradise Valley, AZ4 days ago $90k - $125k
...means if it’s digital, we connect our customers to it -- from phone systems and hardware... ...computer networks, application development, managed solutions and more. And we’re 100%... ...those that must be met by a team member to successfully perform the essential functions of this...Daily paidTemporary workSummer workWork at officeConvergeOne
Scottsdale, AZ1 day ago- ...Join Our Team as an Employee Benefits Account Manager at Amwins Self-Funded! Are you ready to take on a dynamic role where you proactively... ...manage relationships and play a key part in our organization's success? We are seeking an Employee Benefits Account Manager to join...Contract workWork experience placementWork at officeLocal areaWork from homeFlexible hours2 days per week
Amwins
Scottsdale, AZ4 days ago $57.5k - $96k
...Account Manager The Account Manager is responsible for maintaining relationships with... ...education and information they need to successfully understand campaigns and data within the... ...issues. Exceed client expectations for customer service in every client interaction by...Work experience placementLocal areaAppCast
Scottsdale, AZ1 day ago$65k - $68k
...DESCRIPTION Account Manager Mosaic is a leading North American Integrated Agency, specializing in Experiential Marketing, Sales and Merchandising, and Interactive. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and...Full timeAcosta Group
Scottsdale, AZ2 days ago- ...meetings and proposals. In collaboration with client experience team, manage existing book of business. Maintain relationship with clients... ...for overall team accountability as regards commitments made to customers; encourage and coach to build healthy, high-functioning teams...Work experience placement
Holmes Murphy
Scottsdale, AZ1 day ago $200k
...employee benefits, investment, and risk management products and services. We are seeking dynamic... ...to move upward in our organization. Our successes breed your opportunity! Other benefits... ...will be the cornerstone of our superior customer service and will be charged with...Work at officeLocal areaFlexible hoursHUB International
Scottsdale, AZ3 days ago- ...Client Manager – Employee Benefits Hybrid | Scottsdale - Chandler - Flagstaff, Arizona... .... We are passionate about our clients' success in Employee Benefits, Property & Casualty... ...and be able to address all types of customer service issues with decisiveness. Why...Contract workLocal area
Alera Group, Inc.
Scottsdale, AZ3 days ago $55k
...Bring: ~3+ years’ experience and proven success in tele-sales (cold calling preferred) ~... ...and exceeding sales goals through new customer acquisition and a high level of urgency with... ...computer skills and the ability to manage multiple platforms simultaneously. ~ Exudes...Work at officeLocal areaImmediate startRemote workMonday to FridayFlexible hoursrealtor.com
Scottsdale, AZ15 hours ago$150k - $200k
...articles, and thought leadership). Collaborate with Project Managers and technical teams as needed to align pursuits with delivery capabilities... .../engineering consulting environment. ~ Demonstrated success developing new business, growing strategic accounts, and...Full timeContract workSSOE
Scottsdale, AZ3 days ago- ...Select carriers to approach with accounts. Assist and/or provide quotations for new business, renewals and endorsements through managing all company correspondence in a timely manner. Prepare recommendations for agents showing fact information regarding best...Full timeWork at officeNight shift
CRC Group
Scottsdale, AZ2 days ago $130k - $200k
...business through prospecting, deal & pipeline management, and closing. By joining an early-stage... ...sales experience is a plus) ~ Successful track record of self-sourced, net new accounts... ...and communicating product value to the customer ~ Proficiency with ZoomInfo, Sales...Flexible hoursCoram AI
Scottsdale, AZ2 days ago$75.5k - $158.3k
...large, complex employer pharmacy benefit manager clients. This role is a senior... ...business needs require Measures of Success Success in the SAE role is demonstrated... ...fuel our future. Our teams reflect the customers, patients, members and communities we serve...Hourly payFull timeRemote workNight shiftCVS Health
Paradise Valley, AZ3 days ago
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