Customer Success Manager
$65k - $80kWealth Society
This range is provided by Wealth Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $80,000.00/yr Direct message the job poster from Wealth Society We’re hiring a full-time, in-house Customer Success Manager to support and engage the high-level members of The Wealth Society — a top-ranked, invite-only wealth-building community hosted on Skool. Your mission is to ensure every member enjoys a seamless, high-value experience while helping drive onboarding, engagement, retention, and renewals at scale. You’ll manage day-to-day member workflows across Skool , Go High Level (GHL) , and our internal trackers, while collaborating closely with leadership (including the COO) to execute our client retention strategy and optimize the member journey. This is a fast-paced, impact-driven role ideal for someone who is highly organized, tech-savvy, and passionate about helping people succeed inside a high-performance community. Compensation Up to $15,000 in performance-based bonuses , tied to member retention, engagement, and operational execution Comprehensive medical, dental, and vision insurance Complimentary membership to The Wealth Society (valued at $6,500/year) Exclusive back-end access to The Wealth Society leadership team Paid time off and major holidays Direct exposure to elite investing conversations, strategies, and systems Room for long-term growth inside a fast-scaling business Responsibilities Skool (Community Platform) Approve and onboard new members daily Welcome members and ensure they understand how to access tools, content, and community features Moderate posts and comments to maintain a high-quality, scam-free environment Monitor engagement and flag churn risks or disengaged users Respond to community DMs and questions in a helpful, professional tone Keep the Resources tab updated with tools, links, and event info Post important updates or announcements on behalf of the team Support member retention by proactively engaging and offering check-ins or nudges Go High Level (CRM & Email Automation) Maintain and update member records inside GHL Track plan type, join date, renewal date, tags, and engagement levels Tag and segment members by pricing tier, VIP status, and renewal stage Set up and manage automated email workflows (onboarding, renewals, upgrades) Ensure correct sequencing and timing for lifecycle communications Support CRM hygiene and help improve internal tagging systems Collaborate with the COO to manage key metrics and support retention workflows Member Retention & Lifecycle Support Assist with loyalty rewards and renewal bonus fulfillment Coordinate personalized touches for milestone moments and high-value members Prepare weekly reports on member retention, churn risk, and engagement trends Provide feedback and ideas to continuously improve the member journey Manage swag fulfillment for new members and VIP upgrades Maintain an organized swag tracker (items, shipping dates, fulfillment status) Coordinate premium packaging to ensure a polished, on-brand experience Oversee inventory, vendor coordination, and reordering as needed Qualifications & Education 3–5 years of experience in customer success, community management, or online membership/coaching programs Comfortable using platforms like Skool, Go High Level (GHL), Google Sheets, or similar tools — we’ll train you on the specifics if needed Familiarity with email workflows and lifecycle communication strategy is a plus Excellent written and verbal communication skills with a friendly, professional tone Highly organized, proactive, and adaptable in a fast-paced environment Based locally or willing to relocate (this is a full-time, in-house role) Bonus: Experience in finance, investing, or coaching communities is a strong plus Why Join Us? Be part of a top 1% investing community helping people achieve real financial freedom Work directly with a high-performing, mission-driven leadership team Play a core role in shaping the member experience and scaling the retention engine Enjoy long-term growth opportunities in a dynamic, fast-growing company Apply now and help us build something legendary. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Referrals increase your chances of interviewing at Wealth Society by 2x Get notified about new Customer Success Manager jobs in Scottsdale, AZ . Phoenix, AZ $118,000.00-$201,600.00 3 days ago Phoenix, AZ $80,000.00-$110,000.00 2 days ago Customer Success Manager (Healthcare IT- HCIT) Scottsdale, AZ $60,000.00-$65,000.00 2 weeks ago Phoenix, AZ $60,000.00-$90,000.00 2 weeks ago Gilbert, AZ $70,000.00-$80,000.00 1 week ago Sr. Customer Success Manager, Healthcare Associate Customer Success Manager (CO, UT, AZ, NM) Phoenix, AZ $75,000.00-$85,000.00 2 weeks ago Customer Success Manager, Differentiated Support, Amazon Shipping Sr. Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr. Customer Success Manager, Strategic Account Services Sr. Customer Success Manager, Strategic Account Services Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 6 days ago Sr Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 4 days ago Customer Success Manager (CSM) - SAP Academy for Customer Success - Tempe (HYBRID) Tempe, AZ $78,000.00-$180,700.00 3 days ago Scottsdale, AZ $60,000.00-$65,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Senior Customer Success Manager, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 2 weeks ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago Sr Customer Success Mgr, Strategic Account Services Tempe, AZ $72,000.00-$154,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Wealth Society
$65k
...Job Description Job Description Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead Forensics is a dynamic and innovative...SuggestedContract workWork at officeRemote workNight shift3 days per weekLead Forensics
Scottsdale, AZa month ago- ...seamless ecosystem that turns the industry's best insights into confident decisions. What You Will Be Part Of As a Customer Success Manager, you will serve as a strategic partner to Radix customers, helping them achieve their business objectives through successful...Suggested
Radix
Scottsdale, AZa month ago - ...Customer Success Manager TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid...SuggestedContract workRemote workRelocation package
- ...Level II Client Success Manager Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare... ...230, Scottsdale, AZ 85255 We strive to provide the best customer experience in the industry and have succeeded with a single,...SuggestedTemporary workWork at officeLocal areaWorldwideFlexible hours
Illumia, LLC
Scottsdale, AZ5 days ago - ...Client Success Manager Alpharetta, Georgia, United States, Scottsdale, Arizona, United States, United States Illumia is an industry leader... ...people doing mission-critical work. We strive to provide the best customer experience in the industry and have succeeded with a single,...SuggestedTemporary workWork experience placementLocal areaWorldwideFlexible hours
Illumia, LLC
Scottsdale, AZ5 days ago - Lumifi is seeking a Customer Success Manager to manage ongoing customer relationships from Scottsdale, AZ onsite. You will drive renewals, expansions, and ensure customers achieve their cybersecurity goals while collaborating with Sales and Product teams. Applicants should...
- Lumifi invites a results-driven Customer Success Manager to join our Scottsdale on-site team. You will cultivate long-term customer relationships, drive contract renewals and expansions, and partner with Sales and Product to exceed customer expectations. You will own account...Long term contract
- ...Customer Success Executive Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation. We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley....Local area
- ...based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation We are located in Scottsdale... ...measurable solutions Experience establishing, tracking and reporting customer metrics across the organization Superior communication skills...Local area
- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
Scottsdale, AZ9 hours ago $55k - $65k
...relationships with clients? If so, we'd love to meet you. Yelp's Guest Manager is a powerful front-of-house solution that helps restaurants... ...Partner, you'll take ownership of your pipeline and your success. You'll work with restaurants already using one or more Yelp...Remote jobLocal areaWork from homeFlexible hours- ...communication of up to date, accurate information between guests, staff, management and our business partners on a consistent basis. Facilitate... ..., interdepartmental teamwork and a passion for unequalled customer service. A minimum of two years Front Office experience...Part timeSummer workLocal areaWorldwideShift work
FAIRMONT
Scottsdale, AZ11 days ago $50k - $63.16k
...technology concepts and solutions? Are customer concerns always king in your court?... ...functionality to driving backfile conversion and managed print, IT, and automation services. -... ...wins, and achieve customer goals and success through active collaboration efforts....Full timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate startCanon U.S.A., Inc.
Scottsdale, AZ2 days ago- Fairmont Scottsdale Princess invites a Restaurant Reservations Coordinator to welcome guests and reflect the exceptional dining experience to come. You will handle reservations, provide information on resort offerings, and ensure guest satisfaction from first contact through...
- ...role requires courteous communication, computer proficiency, and the ability to multitask during shifts, with experience in hospitality or customer service preferred. Flexible hours and professional demeanor are essential for daily operations. #J-18808-Ljbffr HighgateFlexible hoursShift work
- ...Inspired to perform well by the ability to contribute to the success of a project or the organization Flexibility Flexibility : Inspired... ..., please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Peachtree Group Hospitality Management
- ...personalized service, and meaningful connections that define the Sanctuary experience. JOB SUMMARY The Guest Experience Manager contributes to the success of Sanctuary Camelback Mountain by providing leadership and operational support across the Rooms and Food & Beverage...Work experience placementSeasonal workWork at officeLocal area
- Fogo de Chão in Scottsdale seeks a Customer Service Representative to support guest experiences and uphold our festive, hospitality-driven culture. This role requires energy, guest-focus, and the ability to work at a fast pace in a dynamic dining environment. Full-time...Hourly payFull timeTemporary workPart time
- ...Group is a premier, national hospitality management company dedicated to evolving the... ...experience, while maintaining exceptional customer service. The brands under management include... ...team members to contribute to the overall success of the bar/restaurant and VIP guest...Temporary workFlexible hoursShift workNight shift
- ...attractions. We seek an energetic teammate with a strong service mindset. You will interact with guests worldwide, deliver exceptional customer service, handle requests, and help create a memorable Wanderlust experience while growing your hospitality career. #J-18808-...Local areaWorldwide
$144.2k - $214.06k
...payments on our platform on behalf of our customers.We offer our customers the flexibility... ...customers, process exchanges and returns, and manage risk. We enable consumers to engage in... ...administrative tasks to ensure account success.Coordinate with Onboarding Manager,...Full timeWork at officeLocal areaImmediate startFlexible hoursPayPal
Scottsdale, AZ3 days ago$24 - $25 per hour
...Job Description Job Description Use Your Customer Service & Tech Skills to Support Arizona’s DDD Providers LifeTree, a DDD agency... ...-oriented, tech-savvy Client Support Coordinator to help manage and troubleshoot provider-related data and documentation within...LifeTree Inc.
Scottsdale, AZa month ago- ...evaluations, conducting employee work audits, employee engagement and motivation, and conducting 1X1’s and team meetings.Process management such as: monitoring the daily inbox workflow, spot-checking client correspondence, document reviews, monitor document tracking items...Full time
MidFirst Bank
Scottsdale, AZ3 days ago - A technology company in Scottsdale, Arizona is seeking an Account Manager to develop and maintain client relationships. The ideal candidate will have strong communication skills, experience in problem-solving for clients, and the ability to manage multiple accounts effectively...
$121.2k - $193.9k
...seeking an experienced and results-driven Global Key Account Manager to lead and grow the relationship with one of our most strategic... ...who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in...Remote workWorldwideFlexible hoursUniversal Robots
Paradise Valley, AZ2 days ago- ...by expanding our reach and fueling the success of local enterprises. Responsibilities... ...seamless order execution and exceptional customer service Attend sales meetings and... ...speak and understand English Effective management of sales and administrative tasks with multitasking...Casual workWork at officeLocal area
Spectrum Business
Scottsdale, AZ2 days ago - ...by expanding our reach and fueling the success of local enterprises. How You'll Make... ...seamless order execution and exceptional customer service Attend sales meetings and training... ...understand English Effective management of sales and administrative tasks with multitasking...Casual workWork at officeLocal areaVisa sponsorship
Charter Communications
Scottsdale, AZ3 days ago - ...Redefine the future of customer experiences. One conversation at a time. At Nextiva,... ...streamline operations. Own the Process: Manage deals proactively, swiftly moving... ...Qualifications: ~2+ years of proven inside sales success in a fast-paced, high-activity sales...Hourly payWork at officeLocal areaWorldwideFlexible hours
Nextiva
Scottsdale, AZ1 day ago $115k - $148k
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Account Manager, Captive Management to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.About the RoleProvide...Full timeWork at officeAmerican International Group (AIG)
Scottsdale, AZ9 hours ago$25 - $27 per hour
...cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving...Full timeOptima Medical
Scottsdale, AZa month ago
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