Field Service Technician

Perform field service activities on Battery Energy Storage Systems (BESS) and associated equipment from installation/commissioning through warranty and long-term O&M support Own availability and service-level commitments for assigned sites during service activities Perform preventive and corrective maintenance on BESS and ancillary equipment Support troubleshooting, repairs, component replacement, system restoration, software upgrades, firmware upgrades, and routine system checks Document work performed, observations, and findings in service tools/work orders Support service readiness activities for sites transitioning into long-term O&M Provide remote technical support and basic troubleshooting using phone, Teams, WebEx, or similar tools Support customer and contractor education on equipment operation, response expectations, and routine maintenance Participate in after-hours on-call support on a rotation basis Use CMMS and digital service platforms to complete work orders, track issues, and document service activities Contribute field observations and lessons learned to procedures, troubleshooting guides, and training materials Support root-cause investigations by collecting data, logs, and observations Support product return and technical support processes Collaborate with Senior FSEs, Service Engineering, site teams, subcontractors, authorized service providers, and customers Execute work in compliance with company safety policies and applicable standards, including LOTO,

JHA/JSA

, energized work controls, NFPA 70E, and OSHA Report hazards, near misses, safety concerns, and improvement opportunities Requirements B.S. in Electrical/Mechanical Engineering or equivalent technical experience 2-5 years of relevant experience in electrical, power, renewable energy EPC, or O&M environments Fundamental knowledge of electrical testing and measurement equipment Mechanical and electrical troubleshooting skills; ability to read and interpret schematics and drawings Experience supporting hardware and software troubleshooting activities Ability to communicate clearly with customers and internal teams Working knowledge of TCP/IP networking fundamentals Exposure to energy storage systems, power conversion systems, or related electrical equipment Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) Willingness to travel up to 50% Flexibility with working off-hours and being part of the off-hours, on-call rotation Ability to lift and carry material Must have a valid driver’s license and be willing/able to drive and fly to remote sites as needed Experience with BESS, PCS, EMS, or renewable energy systems Familiarity with CAN, Modbus, TCP/IP, and DNP3 communications protocols, including alarm/event analysis and firmware interactions Experience using CMMS platforms such as SAP, Maximo, ServiceNow, or Salesforce Knowledge of power generation, transmission, or distribution systems Structured problem-solving or Lean experience Core Competencies Demonstrates expertise in Battery Energy Storage Systems (BESS) maintenance, troubleshooting, and technical support, with a strong foundation in electrical and mechanical engineering principles. Proficient in using CMMS platforms and Microsoft Office tools to document service activities and communicate effectively with customers and teams. Highest-signal resume keywords Battery Energy Storage Systems (BESS) Electrical Troubleshooting Skills CMMS Platforms (SAP, Maximo, ServiceNow, Salesforce) TCP/IP Networking Fundamentals Preventive and Corrective Maintenance ATS Optimization Keywords Hard Skills Electrical Testing and Measurement Equipment Mechanical Troubleshooting Firmware Upgrades System Restoration Reading Schematics and Drawings Software Troubleshooting Root-Cause Investigation Lean Problem-Solving Energy Storage Systems Power Conversion Systems Soft Skills Clear Communication Customer Education Collaboration Flexibility Problem-Solving Certifications & Qualifications Valid Driver’s License Industry Keywords Renewable Energy O&M Environments Power Generation Transmission Systems Distribution Systems EPC LOTO JHA/JSA

NFPA 70E

OSHA Tools & Technologies Microsoft Office (Excel, PowerPoint, Word) CMMS Platforms Digital Service Platforms Remote Support Tools (Teams, WebEx) Alarm/Event Analysis Tools #J-18808-Ljbffr Jobtailor