Intake Coordinator - Part-time

Intake Worker / Driver

Behavioral Health | Admissions & Patient Transportation

Location: Philadelphia, PA

Department: Behavioral Intake Unit

Job Type: Part Time Schedule: 16 Hours Per Week | 3:00 PM to 11:30 PM | Every Other Weekend Required Work Setting: Fully Onsite

Starting Pay: $19.80 per hour + Eligible Shift Differential

Overview

The Behavioral Wellness Center at Girard is a leading provider of behavioral health and substance use disorder services in Philadelphia. We deliver trauma informed, evidence based care in a culturally responsive environment through inpatient, outpatient, and addiction recovery programs.

We are seeking a dependable and professional Intake Worker / Driver to join our Behavioral Intake Unit. This position serves as a critical link between admissions, patient access, and transportation services. The ideal candidate will have experience in healthcare, behavioral health, admissions, patient registration, transportation, customer service, or related fields.

This role is ideal for individuals who enjoy working directly with patients, coordinating admissions, managing referrals, and helping ensure safe and timely transportation services throughout the organization.

Important: All new hires must be able to attend a mandatory 5 day orientation Monday through Friday from 8:30 AM to 5:00 PM before starting their schedule. Attendance is required for employment.

Responsibilities

Greet and register incoming patients and referrals in a professional and timely manner

Collect, verify, and enter insurance, demographic, and clinical information

Coordinate admissions and placements with physicians, nurses, and referral sources

Obtain required patient consents and maintain accurate documentation in the Electronic Health Record (EHR)

Assist with intake screenings and admissions processes as assigned

Provide transportation for patients, staff, and laboratory specimens as needed

Maintain communication with external agencies regarding admissions and placements

Operate hospital vehicles safely and report maintenance concerns promptly

Maintain confidentiality and compliance with HIPAA and organizational policies

Support the overall operations of the Behavioral Intake Unit

Qualifications

Education

High School Diploma or GED required

Associate degree in Healthcare, Human Services, Behavioral Health, Business, or a related field preferred

Experience

Minimum of 2 years of experience in healthcare admissions, behavioral health, intake, patient registration, transportation services, or a related field required

Previous experience with intake coordination, referral processing, patient access, admissions, or patient transportation strongly preferred

Knowledge of behavioral health, addiction recovery, or healthcare systems preferred

Licenses and Requirements

Valid driver's license required

Clean driving record for the past 3 years required

No DUI convictions within the past 5 years

Current automobile insurance required

Ability to successfully complete a driving assessment if required

Bilingual English and Spanish preferred but not required

Skills and Competencies

Strong communication and customer service skills

Proficiency with Microsoft Office and Electronic Health Record systems

Excellent organization, time management, and multitasking abilities

Ability to work independently and professionally in a fast paced environment

Knowledge of HIPAA, insurance verification, admissions processes, and intake documentation standards preferred

Work Environment

Frequent interaction with patients, referral sources, and healthcare professionals

Combination of office based intake responsibilities and transportation duties

May involve local travel for patient, staff, or specimen transportation

Fast paced healthcare environment requiring professionalism and attention to detail

Why Join Us

Part time schedule with consistent hours

Eligible for evening shift differential

Opportunity to work in behavioral health and addiction recovery services

Collaborative and mission driven healthcare environment

Valuable experience in admissions, patient access, and behavioral healthcare operations

Opportunity for professional growth within a leading behavioral health organization

Pre Employment and Workplace Policy

Employment is contingent upon the successful completion of all pre employment requirements, including a physical examination, background check, verification of employment, and drug screening. The Behavioral Wellness Center at Girard is a Drug Free Workplace, and all employees are expected to comply with workplace policies and standards of conduct.

Equal Opportunity Employer

The Behavioral Wellness Center at Girard is an Equal Opportunity Employer (EOE M F D V). We value diversity and are committed to creating an inclusive and respectful workplace. All qualified candidates are encouraged to apply.