Implementation Manager
Moab
About Moab Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses. Moab is a venture-backed startup. The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and 1990's). Our vision is to connect everyone who is selling, buying, renting, servicing, or utilizing equipment, starting with a new system-of-record for equipment rental businesses that will help our customers create efficiency in the back office and generate more revenue in the front office. We’re a small team of energetic, dedicated, and passionate individuals. We value team members that can not only roll up their sleeves to do hands-on work, but also think clearly & creatively about the big picture. We seek new team members who are eager to dive in and collaborate with the rest of the team to drive impact for our customers and for the business. At Moab, you’ll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development. About the role The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we’re looking for an individual to help lead training, implementing and on the ground customer success for new customers. As an implementation manager at an early stage start-up, you will have to balance speed vs process while supporting extremely aggressive goals related to growth and efficiency. This is the type of role where you’ll consistently have to do the job of someone two levels above you (e.g., meet with a CEO of a large business) and two levels below you (e.g., respond to customer support tickets). This role rewards do-ers. What you’ll do You’ll design virtual and in-person training for new customers of Moab. You’ll travel 10-50% of the time depending on the month. You’ll oversee and facilitate new customer user training and support through the implementation lifecycle. You’ll manage implementations in varying phases concurrently. You’ll create training and implementation plans for customers including what sessions are virtual and in-person and align with the customer on scheduling. You’ll cultivate relationships with these customers and manage expectations. You’ll accurately assess risk and adjust the project plan with minimal impact to go-live timing. You’ll work directly with Moab’s founding team to help solve some of the businesses top priorities. You’ll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative. You’ll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly. You’ll identify consistent pain points and develop and iterate on processes to help the company solve issues over time. You’ll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes. You’ll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. What you need 8+ total years of experience working at a top equipment rental company (e.g., United, Sunbelt, Herc, Cat Rental Stores, top speciality rental companies etc.) You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward. You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way. You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility. You’re genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions. You’re observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices. You’re tactical and don’t only sit at a 30,000 foot level. You’re discerning and an incredibly fast learner. Nice to haves Our office is in NYC, ideally the candidate lives in NY. We are also open to remote for the right candidate. #J-18808-Ljbffr
$117k - $127k
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...Opportunity Maybern is transforming the way private fund managers effectively manage their funds through cutting edge technology... ...Looking For We are looking for experienced fund accountants or implementation experts in the private equity industry that are interested in...Temporary workWork at officeWork from homeFlexible hours- ...Ventures. The team is headquartered in New York and brings deep expertise in finance and AI. About The Role Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the...Relocation packageShift work
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$200k - $250k
...information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role An Implementation Manager at Gigs is part technical partner, part product lead, part commercial strategist. You will own the end-to-end...Work at officeRemote workWork from homeHome office$75k - $90k
...Implementation Manager Role Profile - Insurance | FinTech | New York Function: Implementation Delivery Reporting line: Technical Integration Lead Role focus: Client implementation delivery, stakeholder coordination, testing, go‑live readiness, and handover Technical depth...Work at officeWorldwide- ...ideas and impact the roadmap and vision of our company. About the Role Rain is seeking a detail-oriented, passionate Implementation Manager to join our team. In this role, you will be a key player in integrating enterprise clients, leveling up our onboarding...Work at officeWork from homeFlexible hours
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...Implementation Manager New York, New York, United States Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported. We are building the future...Work at office$300 per month
...configuration and setup of the product for each new account Build and manage a deployment project plan, keeping timelines, stakeholders,... ...and resolve technical and workflow issues that come up during implementation, without routing them elsewhere Train end users and ensure...Work at officeRelocationFlexible hoursNight shift$60k - $70k
...basket size and systematically increase repeat purchases. About the role AppCard is looking for a business-oriented, tech-savvy Implementation Manager to lead the onboarding process with our clients. In this role, you will be managing the implementation process of the...Full timeContract workWork at officeImmediate start- ...clarity, control, and strategic visibility they need to lead with confidence. About the Role We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers...Work at office
$118k - $148k
...Implementation Project Manager Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers...H1bRemote workWorldwideVisa sponsorshipWork visa- ..., maintenance, collections, accounting, marketing, HR, asset management. Same bundle of tasks at every property, every day, across every... ...our Series A and are tripling headcount this year. As an Implementation Manager, you turn signed contracts into live, working agents...Contract workWork at officeFlexible hours
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- ...approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how... ...of our vision to transform regulated industries and beyond. Implementation Manager Valon is deploying ValonOS, an AI‑native operating...Full timeLocal areaFlexible hours
$125k - $135k
...abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data... ...Riskified every day. About the Role We are looking for an Implementation Project Manager to lead the end-to-end onboarding experience...Full timeWork at officeLocal areaRemote workFlexible hours$80k - $120k
...forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful. We are hiring Implementation Project Managers to join our Client Success team. In this role, you will own complex software implementations from kickoff to go-live,...Work at officeLocal areaWork from homeFlexible hours- ...About The Company A hypergrowth Series B AI SaaS startup, backed by top-tier venture capital firms, is hiring a Founding Implementation Manager to help build and scale its customer implementation function. The company is growing quickly, and this role sits at the center...
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- ...the highest standards of data integrity, security, and compliance. Role Summary We are seeking an experienced and dedicated Implementation Manager to manage and oversee Cinnamon’s healthcare integration work. This role is responsible for handling the implementation...Full timeRemote work
$100k - $135k
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$85k - $115k
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