Sales & Operations Coordinator

Job Description

Job Description

Ruthmann North America is part of TIME Manufacturing Company, a global leader in aerial lift and access equipment solutions.

For decades, the RUTHMANN brand has been recognized worldwide for engineering innovation, quality, and reliability. Through our RUTHMANN STEIGER truck mounted aerial lifts and BLUELIFT compact tracked platforms, we help customers safely solve complex access challenges across utility, telecommunications, infrastructure, construction, arbor care and specialty applications.

Ruthmann North America serves customers across the United States and Canada with industry leading products, technical expertise, parts, service, and training. Since joining the TIME Manufacturing family, we have combined German engineering excellence with a strong North American customer focus to support continued growth and innovation.

As a growing business, we offer the opportunity to work closely with experienced leaders, make a visible impact, and help shape the future of one of the most respected access equipment brands in the industry.

Short Description

As a Sales & Operations Coordinator, you help keep our business running smoothly every day. You support customers, sales, operations, finance and administration by making sure information is accurate, orders are processed correctly, invoices are issued on time and records are well organized. This role is ideal for someone who enjoys working with people, staying organized, solving problems and helping different teams work together.

Ruthmann North America is bringing some of the most innovative aerial lift products in the world to the North American market. As part of a growing business, you will have the opportunity to make a real impact and grow with the company.

The position is based in Houston, Texas and reports directly to the Country Manager.

Your Role with us

Customer Experience Champion: You help provide an excellent customer experience by ensuring customer information, orders, registrations, invoices and related documents are accurate and processed on time.

Order & Delivery Coordinator: You support the administrative side of the sales process and help ensure customer orders move smoothly from order entry through delivery.

Business Connector: You support invoicing, accounts payable, accounts receivable, payroll administration and general business administration activities.

Connection Builder: You work closely with Sales, Operations, Service, Logistics, Finance, HR, customers and external partners to keep information flowing and help solve day to day administrative challenges.

REsponsibilities

• Sales & Order Administration
  • Support customer order administration
  • Keep order information accurate, complete and up to date
  • Follow up on missing information when needed
  • Support smooth communication between departments involved in the order process

• Customer & Vendor Data
  • Maintain customer and vendor information in the ERP system
  • Ensure names, addresses, payment terms, tax information and contact details are accurate and up to date
  • Maintain high data quality across business records

• Vehicle Registration Administration
  • Prepare and process vehicle registration documents and ensure registration requirements are completed on time
  • Coordinate registration activities with customers, internal teams and external partners

• Invoicing, Accounts Receivable & Accounts Payable
  • Prepare and process customer invoices
  • Verify invoice information against orders, delivery documents and commercial agreements
  • Manage accounts receivable documentation and payment records
  • Process vendor invoices and prepare payments for approval by the Country Manager
  • Maintain accurate financial records and supporting documentation

• Employee & Payroll Administration Support
  • Support basic employee administration activities
  • Collect and prepare employee information, time records, payroll inputs and related documents

• Documentation & Record Management
  • Maintain organized and accessible business records
  • Ensure sales, operations, finance, registration, payroll and employee documents are properly filed.
  • Support audit and compliance requirements through accurate documentation

• Internal Coordination
  • Work closely with Sales, Operations, Service, Logistics, Finance and HR
  • Follow up on missing information and open tasks
  • Help remove administrative bottlenecks
  • Support efficient day to day business operations

„Hire for attitude, train for skills.“

what you bring

Personal Attributes

• Customer focused and service minded
• Organized and detail oriented
• Reliable and dependable
• Self motivated and able to work independently
• Strong communication skills
• Comfortable working with different departments and priorities
• Positive team player
• Willing to learn new processes and systems
• Practical problem solver
• Able to handle confidential information professionally

What you bring

Qualifications

• Associate's Degree or Bachelor's Degree in Business Administration, Finance, Operations or a related field preferred
• Experience in business administration, sales administration, customer service, operations support, finance administration or a similar role
• Experience working with ERP systems
• Understanding of order processing and customer administration
• Basic understanding of invoicing, accounts payable, and accounts receivable
• Basic understanding of payroll administration processes
• Proficiency in Microsoft Office
• Strong written and verbal communication skills

Organizational Structure

• Reports directly to the Country Manager, Ruthmann North America
• No direct reports
• Based in Houston, Texa
• No regular travel required

Why this role matters

• In this role, you help create a positive experience for customers and support the teams that keep the business moving.
• Your work helps ensure that information is accurate, processes run smoothly and customers receive the service they expect from Ruthmann North America.

Our Offer

People Benefit

• Join a growing company with exciting opportunities for the future.
• Be part of an international organization with industry leading products.
• Work closely with experienced business leaders
• Competitive salary and bonus opportunity.
• Comprehensive benefits package.
• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.
• The opportunity to make a visible impact in a growing business.

Join our Team and live your Passion!

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