Data Center Field Technician

Location Greater Buffalo, NY (company vehicle provided) Position Type Full-time, Direct hire Pay Range $30-40/hr. (or higher/negotiable based on experience) Summary Verigent's client is seeking an experienced Data Center Field Technician to provide hands-on troubleshooting, maintenance, and break/fix support for enterprise-level AI servers and large-scale computing infrastructure. This role requires strong experience diagnosing complex hardware failures, particularly server power issues, memory (DIMM/RAM), high-capacity systems (100TB+), and liquid cooling technologies. Responsibilities Diagnose, troubleshoot, and repair enterprise AI servers and complex x86 hardware systems in data center environments. Identify and resolve server power-related failures, including power supplies, power distribution, and associated hardware components. Troubleshoot memory-related issues involving DIMMs, RAM, and other critical server components. Support large-scale enterprise systems (100TB+) and liquid-cooled server infrastructure. Perform hands-on break/fix repairs, preventive maintenance, hardware replacements, and system testing. Manage technical escalations, fault isolation, and repair/parts cycle times to minimize downtime. Provide second-level technical support to customers, resellers, and distributors. Collaborate with engineering, technical account management, and service teams to resolve complex issues. Conduct diagnostic testing and simulations to identify root causes and validate repairs. Travel to customer sites throughout the assigned territory to provide technical support, training, and issue resolution. Qualifications 5+ years of hands-on experience servicing and troubleshooting enterprise x86 servers and associated hardware. Strong break/fix experience within enterprise data center environments. Demonstrated ability to troubleshoot server power failures, memory modules (DIMM/RAM), and hardware-related performance issues. Experience supporting large-scale server/storage systems, ideally 100TB or greater. Familiarity with liquid cooling systems used in high-density computing or AI server environments. Experience performing hardware diagnostics, component replacement, and root cause analysis. Strong customer-facing field service experience with the ability to communicate technical findings clearly. Ability to independently troubleshoot complex technical issues and collaborate with engineering teams. #J-18808-Ljbffr Verigent