Licensed Community Manager-Portfolio-Urgent

Immediate Opening: Licensed Community Association Manager Empire Management Group is a fast‑growing, full‑service community association management firm providing complete support to Florida homeowners and condominium associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients. Position Summary The Community Association Manager is accountable for managing an assigned portfolio of communities to provide an agreed scope of services and achieve targeted service and financial goals. Position Functions Teamwork - Demonstrate a commitment to Empire and team goals. Complete tasks in a timely and effective manner. Participate in process improvement teams as needed. Communication - Identify and communicate key messages to association board members, homeowners, customer care representatives, vendors, and others. Maintain property fact sheets. Coordinate and attend board/membership meetings. Architectural Requests - Review applications for compliance based on association restrictions and forward applications to appropriate board or committee with a recommendation. Facilities Management and Maintenance - Establish and maintain agreed standards for operations and maintenance. Procure and manage service providers. Schedule and conduct community and common area inspections. Provide a complete, timely, and effective covenant enforcement service. Vendor Management - Conduct effective vendor bidding processes (bidding, hiring, monitoring) that demonstrate professional contract management practices. Customer Service - Ensure the timely, efficient, customer-oriented handling and resolution of each inquiry, request, dispute, or complaint (via telephone, e-mail and face-to-face) by establishing needs, investigating problems, implementing agreed solutions, and documenting as appropriate. Safety and Security - Contribute to safety and security for each community by developing and implementing emergency and/or disaster preparedness plans, monitoring gate access controls, and identifying other safety issues and unsafe conditions during property inspections. Special Projects - Effectively manage the on-time, on-budget completion of special projects that meet agreed objectives. Salary & Benefits Salary: $58,000 to $65,000 per year. 401(k) retirement plan Health, dental, life and vision insurance Paid time off (PTO) Knowledge and Skills Working knowledge of federal and state laws governing the operation of community associations. Good working knowledge of the community’s governing documents and rules. Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees. Superior communication and networking ability. Strong speaking and writing skills, with the ability to communicate effectively on a variety of levels. Strong organizational and conflict resolution skills. Computer skills in Windows Suite and community association software. Minimum Qualifications 2+ years of experience within the community association industry, managing portfolios. Valid driver’s license and current vehicle liability insurance. Valid Florida Community Association Manager License. Ability to attend board meetings in the evenings and respond to after-hours emergencies as necessary. #J-18808-Ljbffr Empire Management Group, Inc.