Field Service Technician

Posted Wednesday, June 10, 2026 at 4:00 AM Why Join Our Team Earn more. With a guaranteed base pay plus monthly bonus. Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement. Work-life balance. We work a typical Monday-Friday 8a-5p work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. Position Summary The Service Specialist is responsible for delivering superior service to assigned accounts in alignment with company goals, standards, and customer requirements. This role supports customers through routine service visits, equipment maintenance, product management, and ongoing training to ensure exceptional service and satisfaction. Position Responsibilities Monthly quality service of accounts to include system maintenance, account organization, product inventory, product ordering, service reports, and customer interaction Systems installations and maintenance at customer locations Respond to and resolve all equipment issues for assigned customers Provide customer training on products, equipment usage and safety issues Document results via weekly service logs, daily contact with Account Manager Handle training administration details (set-up, scheduling, confirmation, record-keeping, service records, etc.) to meet company requirements Stay informed regarding basic product knowledge, service options, etc. Special projects, as assigned Position Requirements Associate’s Degree or equivalent work experience Basic computer proficiency Strong mechanical aptitude and technical problem-solving skills Excellent customer service and communications skills Ability to travel within the local market area using a personal or company issued vehicle; valid driver’s license required ADA Disclosure Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department. EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. #J-18808-Ljbffr