Patient Care Coordinator

Job Description

Job Description

We are looking for a Patient Care Coordinator to support physician order workflows for a healthcare organization. This Long-term Contract position focuses on keeping care documentation accurate, complete, and returned on schedule so patient services can continue without interruption. The person in this role will work closely with clinical teams, office staff, and leadership to improve coordination, monitor compliance activity, and resolve documentation issues efficiently.

Responsibilities:

• Coordinate the timely distribution of plans of treatment and interim orders to physicians or other authorized providers for review and signature.

• Track outstanding orders and follow up with medical offices to help secure completed documentation within required timeframes.

• Build strong working relationships with office personnel and internal care teams to support the return of signed care orders and related documents.

• Maintain organized and effective order management practices that promote accuracy, consistency, and operational efficiency.

• Monitor documentation and signature compliance and communicate status updates to departmental leadership as needed.

• Escalate delays, missing signatures, and compliance concerns to the appropriate staff members and supervisors for prompt resolution.

• Notify the care team when updates to orders or care plans require review by a nurse or designated clinician.

• Assist with preparation for audits or surveys by gathering requested order-management documentation and supporting materials.

• Attend department meetings and contribute updates on workflow progress, challenges, and improvement opportunities.

• Create reports, spreadsheets, and visual summaries that show physician order activity, turnaround trends, and compliance performance.

• Experience coordinating patient-related documentation, medical records, or physician order processes in a healthcare setting.
• Ability to manage appointment-related, scheduling, or patient support tasks while maintaining accuracy and confidentiality.
• Familiarity with tracking signed orders, following up with provider offices, and monitoring document completion status.
• Strong written and verbal communication skills for working with clinical staff, office personnel, and leadership.
• Proficiency in preparing spreadsheets, reports, and basic charts to present workflow or compliance data.
• Solid organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Knowledge of healthcare documentation standards and the importance of timely, compliant record handling.