Senior Coordinator, Payroll (Hybrid)

Payroll Operations Senior Coordinator – Benefits Processing

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The Payroll Operations Senior Coordinator – Benefits processing role is responsible for administering benefit related pay processing actions across multiple RTX business units including: Raytheon, Collins Aerospace, Pratt & Whitney, and Corporate. This role ensures accurate calculation, entry, reconciliation, and compliance for processes including but not limited to: Savings Plan, Health and Welfare, and Voluntary Deductions for active, transfer, and terminated employees. This position will be closely partnered with the following teams: Leave of Absence, Payroll Operations, Time and Labor Management, Human resources, Business units' representatives and Vendor providers to ensure timely and accurate payroll transaction processing.

What You Will Do

• Review and process payroll benefits cases submitted via ServiceNow (SNOW) for all business units.
• Research, evaluate and ensure payroll benefit issues and discrepancies are resolved in a proper and timely manner.
• Complete Benefits payroll processing procedures while ensuring accurate earnings and deductions and meeting strict state compliance payroll deadlines.
• Ensure alignment to RTX standard work, knowledge of RTX's Benefit plans, and excellent customer service and flawless execution.
• Apply state/local laws, union rules, and business unit ‑ specific policies to transaction processing while supporting audit activities by maintaining accurate and timely documentation for all payroll actions.
• Prepare, audit, and submit benefit payment transactions related to terminations, transfers, and leave of absence for employee changes across all divisions.
• Collaborate with the Payroll Service Center to load, validate, and reconcile overpayment and arrears payments.
• Collaborate with Total Rewards, Leave of Absence, Human resources, Payroll Ops, Vendors and Time & Labor Teams on case processing and employee inquiries.
• Directly communicate results of calculations, discrepancies, and case resolutions to employees and stakeholders.
• Participate in testing payrolls and reviewing the outcome and troubleshooting issues.
• Review and ensure payroll benefits activities comply with company policies and relevant regulations in regard to 401K, HSA, FSA, and company match programs.
• Self-starter able to work effectively in a fast-paced highly collaborative cross functional team environment with excellent verbal and written communication skills using Microsoft Office suite of applications.

Qualifications You Must Have

• An Associates Degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience. In lieu of a degree, 8 years of relevant experience may be considered.
• Experience in payroll operations or an adjacent field, preferably in a large multi‑business unit organization.
• Knowledge of payroll concepts including benefits, earnings, deductions, pretax adjustments, autopay, and offsets.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location: This is a hybrid role, eligible candidates must reside within commuting distance of Dallas TX, Tucson AZ, Hartford CT, or Charlotte NC.