Head of Enterprise Infrastructure Austin, TX; New York, NY; Toronto, CAN

At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you.

About the Role

We are hiring a Head of Enterprise Infrastructure to own the internal cloud environments that host Atlas, our proprietary platform for building and testing the AI Co-Workers we deliver to customers, along with the cloud services, enterprise repositories, LLM accounts, and tooling that support engineering and the wider organization. In this role, you’ll operate and manage these systems to the standard a global enterprise expects, setting internal service levels, evidencing compliance with our regulatory and customer obligations, managing cost with discipline, and building continuity through documented processes. You will report to the Chief Operating Officer and work closely with IT, Security, Platform, and Delivery to keep our infrastructure reliable, secure, and audit-ready.

Responsibilities

• Own environment management: provisioning and maintaining internal platform environments, AICW namespace setup, and configuration parity, moving from ad hoc requests to a documented, repeatable self-service process.
• Lead release and change management for internal cloud environments, including approvals, scheduling, post-change verification, and an auditable change record.
• Own security and vulnerability remediation across internal environments to the standards and timeframes Security defines, tracking and reporting status to Security, assurance, and external auditors.
• Manage access control for enterprise systems and repositories in line with the access model Security defines, including onboarding and off-boarding, periodic access reviews, and least-privilege enforcement.
• Act as major incident commander for internal environments, establishing on-call coverage and escalation paths, and running post-incident reviews that convert into permanent fixes.
• Own cloud cost reporting, forecasting, and optimization, as well as vendor and tooling management, including contract negotiation and renewals in partnership with Finance and Legal.
• Uphold enterprise-grade compliance standards, such as ISO 27001 and SOC 2, ensuring your work is independently verified by Security and fully evidenced.

Minimum Qualifications

• Hands-on operational ownership of cluster and substrate infrastructure at enterprise scale, including upgrade, patch, capacity, and lifecycle management.
• Proven release and change management within a controlled framework, producing an auditable record that stands up to external scrutiny.
• Track record of vulnerability remediation to defined service levels, working alongside an independent security function.
• Deep experience provisioning and configuring environments as code, including namespace and baseline configuration management.
• Operational access management at scale across enterprise systems, source repositories, and platform environments, with least privilege and evidenced access reviews.
• Demonstrated major incident command, including severity assessment, escalation, stakeholder communication, and post-incident improvement.
• Cloud financial management: cost reporting, forecasting, and optimization with spend attributed to teams.
• Commercial capability in cloud and vendor contract negotiation, renewals, and commitment management.
• Experience operating inside a formal control framework such as ISO 27001 or SOC 2, and supporting external audit and customer assurance.
• Demonstrated people leadership: hiring, developing, and retaining infrastructure engineers, and running sustainable on-call.
• Sound judgment about what to automate, what to document, and what to decommission.

Preferred Qualifications

• Experience standing up a platform or enterprise engineering function from an interim or unowned state.
• Exposure to investor or IPO diligence, or to enterprise customer security assessments, on technology operations.
• Multi-cloud operating experience across AWS, Azure, and GCP.
• Background operating infrastructure supporting an AI or data-intensive product, including model account and API tenancy management.

Why Join Us?

• A high-performance culture
• State-of-the-art technology
• Experience world-class leadership
• Scale of impact and purpose
• A competitive salary and a huge growth trajectory
• Work with the best in the industry
• Flexible work environment
• Diversity and creativity

This role requires you to be in-office at the location listed on the job description at least 3 days a week.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Future Secure AI’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.