Room Attendant

Job Description

Job Description

Description:

Built in 1937, Timberline Lodge has always been a grand refuge for visitors wanting to experience the magnificent and expansive high-alpine environment of Mt. Hood.

Work with housekeeping staff to complete assigned duties in a timely fashion. Complete end of day duties, ensure housekeeping room is clean at end of shift. Uphold RLK's Perfect Room Standards at all times.

Essential Functions

• Clean assigned rooms to the Perfect Room Standard in a reasonable fashion.
• Complete end of day duties as assigned.
• Communicate effectively with Inspectors and Managers regarding maintenance and room issues.
• Answer guest inquiries in polite manner.
• Vacuum assigned hallways when rooms have been completed.
• Assist with Lodge Attendant duties as assigned.
• Present a professional, quality image at all times.
• Actively participate in RLK and Company’s Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
• Exercise stewardship of all RLK and Company facilities and environments, ensuring that efforts are made to reduce, reuse, and recycle when the opportunity is present.
• Regular and reliable attendance.

• Must be detail oriented with ability to set and meet high room standards.
• Must use proper etiquette while conversing with guests.
• Must have thorough knowledge of resort services.
• Must know and follow proper employee and Housekeeping procedures.
• Must successfully complete BBP training.
• Must be able to work independently while also being a team player.

Physical Requirements

• Must be able to lift 50 lbs.
• Must be flexible and capable of bending, twisting and kneeling.
• Must be able to work in tight spaces.
• Must be able to work on feet, stand and walk for up to 8 hours at a time.
• Must be able to keep up with the pace of the department.