Office Specialist 2

Job Description Initial Posting Date: 07/27/2026 Application Deadline: 08/03/2026 Agency: Department of Human Services Salary Range: $3,515 - $4,738 Position Type: Employee Position Title: Office Specialist 2 Job Description The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We’re looking for a dedicated and highly organized Office Specialist 2 to join our team within the Office of Safety, Oversight and Quality (SOQ). In this role, you’ll support the licensing and regulatory functions for Developmental Disabilities (DD) and Adults and People with Disabilities (APD) by providing essential administrative support to the SOQ licensing unit and overall operations. This is a great opportunity for someone with strong attention to detail, excellent communication skills, and a passion for supporting program staff and providers who work directly to protect and serve Oregonians. In this position, you’ll help maintain smooth workflow across multiple areas by processing licensing applications and renewals, responding to public inquiries, managing calendars, coordinating administrative assignments, and supporting the distribution of critical program documents and data. If this aligns with your skills and career goals, consider taking on a key role in our team and help us support the programs that make a real impact in the lives of Oregonians. Summary Of Duties Provide administrative and technical support to ensure accurate records, timely communication, and operations. Organize and prioritize work independently within established agency procedures. Enter, update, and retrieve information using computer systems. Communicate effectively with staff, providers, and the public via phone, email, TEAMS, and written correspondence. Manage physical and digital records in accordance with retention policies. Prepare and organize investigation documents for electronic storage. Review forms and documents for completeness and accuracy. Process record requests from Surveyors and Policy Analysts in a timely, compliant manner. Help with yearly audits by keeping things organized and providing needed documents. Assist with Salem office operations, including answering phones and managing office supplies. Maintain strict HIPAA confidentiality standards. Monitor and maintain the CALMS database, ensuring accurate tracking and correcting data as needed. Respond to information requests and recommend system improvements. Support policy processes by assisting with procedures, systems, and forms. Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience. Essential Attributes Experienced in office administrative and clerical support, delivering excellent customer service with timely, accurate information. Experience organizing work, prioritizing tasks, and making independent decisions within established guidelines. Demonstrating computer literacy skills and reading comprehension skills. Experience entering, updating, and managing data accurately in computer systems. Experience communicating clearly and professionally with staff, providers, and the public by phone, email, and written correspondence. Experience managing physical and digital records in accordance with retention and confidentiality requirements. Working Conditions Work is performed in a standard office environment, requiring extended periods of computer and phone use. Position requires regular in‑office attendance. The standard work schedule for this role is 8:00 a.m. to 5:00 p.m. A flexible work schedule may be available with manager approval. May occasionally work more than eight hours in a day, including some weekends or holidays. May infrequently travel within Oregon for meetings, onboarding support, trainings, or all‑staff events. Background Checks And Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans’ And Oregon National Guard Preference Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. #J-18808-Ljbffr Oregon Department of Human Services