Senior Reporting Analyst

JOB TITLE: Senior Reporting Analyst
JOB LOCATION: Waltham, MA (Onsite 1x per week)
WAGE RANGE*: $65-70/hr.
JOB NUMBER: TBD
Contract to hire Full Time

JOB DESCRIPTION:

Section 2: Job Purpose
As a Senior Reporting Analyst dedicated to the new AI platform program, you will be responsible for owning and delivery of reporting outcomes and requirements for our business units in New York and Massachusetts. You will be required to engage with program and business stakeholders, IT, and regulatory stakeholders to ensure overall program success.

Section 3: Key Accountabilities

• Lead our efforts to define business outcomes and drive business requirements for complex reporting areas, including SOX controlled reports
• Support and shape our dynamic reporting transition strategy as we have customers across two systems throughout deployment
• Lead customer reporting delivery in an agile manner, in full partnership with the Information Technology team in coordination with customer migration schedules.
• Refine the reporting repository, from current state to an efficient outcome-based catalog across specific business units.
• Collaborate closely with IT, data teams, and business stakeholders to align on requirements, timelines, and success criteria.
• Serve as the liaison between technical teams and business units to ensure mutual understanding of reporting and data migration impacts with the new AI platform program.
• Obtain business sign-off on all reporting outcomes
• Work cross functionally with IT and data teams to drive the delivery of reports.

Section 4: Knowledge, Experience & Technical Know How

• Experience with Agile or CI/CD, with knowledge in Scaled Agile, agile methodologies and/or CI/CD
• Experience with SQL, Snowflake, reporting and data modeling
• Understanding of outcome-based requirements and process efficiency
• Knowledge of new AI platform, CSS systems, and SOX preferred
• Understanding of Meter to Cash, Customer Operations, and/or CIS functionality preferred

Section 5:Qualifications

• 3-5 years of relevant professional experience in data analysis, reporting or analytics related roles. With at least 1-5 years of utility customer operations experience a plus.
• Demonstrated experience working with agile and/or CI/CD programs
• Strong technical and data-oriented skills, to create, manage and maintain dynamic data analysis
• Ability to successfully collaborate and drive cooperation across diverse teams with potentially conflicting goals and objectives
• Strong internal and external stakeholder engagement, with experience communicating at the executive level.
• Strong interpersonal and communication skills; demonstrated ability to communicate effectively both verbally and in writing; present information in a clear and concise manner, maintain effective working relationships with demonstrated maturity with various levels within the organization
• Must be self-directed with strong customer focus, motivated and have high personal standards of excellence, commitment, integrity and confidentiality
• Strong organizational and project management skills with the ability to manage multiple tasks at any given time, while maintaining strong attention to detail with a high degree of accuracy, and meeting strict deadlines

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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