Lilliston Chrysler Dodge Jeep Ram Automotive Service Advisor

Job Description

Job Description

Job Title: Automotive Service Advisor
Company: Lilliston Chrysler Dodge Jeep Ram
Job Type: Full-time
Work Location: In person

Date Posted: March 26, 2026
Pay: $70,000.00 – $100,000.00 per year

Job Summary

Lilliston Chrysler Dodge Jeep Ram has an immediate opening for an experienced Automotive Service Advisor . This is an excellent opportunity for a motivated professional looking to grow within a well-established, family-owned dealership.

With income potential of $70,000+, and higher compensation available for qualified CDJR-experienced advisors, this role offers both stability and growth.

Owned and operated by the Lilliston family for over 37 years, we pride ourselves on maintaining a strong family culture and deep community roots. We proudly serve a loyal customer base in Cumberland County, including many second- and third-generation customers.

What We Offer

• Competitive salary plus commission-based pay plan (paid weekly)
• Monthly performance bonus opportunities
• Health, dental, and vision insurance
• 401(k) auto enrollment at 5% 
• Aflac, short-term disability (STD), and long-term disability (LTD)
• Employee assistance program
• Paid time off
• Employee discounts
• Referral program
• Family-owned business with a supportive, team-oriented culture

Key Responsibilities

• Greet customers and provide a professional, welcoming service experience
• Listen to customer concerns and accurately assess vehicle service needs
• Recommend maintenance and repair services based on vehicle condition
• Prepare detailed and accurate repair orders and estimates
• Communicate effectively with technicians to ensure timely service completion
• Keep customers informed throughout the repair process
• Ensure high levels of customer satisfaction and retention
• Upsell additional services when appropriate

Qualifications

• Previous experience as an Automotive Service Advisor preferred
• CDJR experience preferred 
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Basic knowledge of automotive systems and repairs
• Valid Driver’s License (required)

Schedule

• Day shift
• Monday through Saturday (Rotating weekends)

Join Lilliston Chrysler Dodge Jeep Ram and become part of a team where family values, customer loyalty, and service excellence drive everything we do. If you're ready to grow your career and exceed in service excellence, we want to hear from you!