Technical Business/Data Analyst

Overview Exempt position. Salary commensurate with experience. Location: Hybrid – Albany, NY Salary: $120,000 - $140,000 About the Role We are seeking a Technical Business / Data Analyst who will support our client with process improvement, requirements documentation, and data‑driven reporting initiatives. This role will collaborate with technical and non‑technical stakeholders to translate business needs into clear documentation, actionable insights, and effective data solutions. The ideal candidate is a detail‑oriented analyst with strong SQL, reporting, communication, and problem‑solving skills, along with experience gathering requirements and analyzing complex data. Duties Elicit, document, and validate business requirements through stakeholder engagement Develop business requirement documents (BRDs), use cases, and process flows Document current‑state and future‑state workflows Create, standardize, and maintain Standard Operating Procedures (SOPs) and operational documentation Support strategic initiatives by translating high‑level goals into actionable documentation and processes Write, optimize, and maintain SQL queries for reporting and analysis Collect, clean, and analyze structured and unstructured data Perform data validation, reconciliation, and quality assurance Develop reports, dashboards, and visualizations using tools such as Excel or Tableau Translate analytical findings into business insights and requirements Document analytical approaches, assumptions, data sources, logic, and analytical methodologies Support both technical and non‑technical stakeholders in understanding data outputs Align business needs with data solutions and reporting capabilities Mandatory Qualifications Bachelor’s degree in Business, Information Systems, Data Analytics, Public Administration, or related field 5+ years of relevant experience in business analysis, data analysis, or related roles 5+ years of experience gathering and documenting requirements and processes Strong analytical, problem‑solving, and critical thinking skills Proficiency in SQL and data analysis tools (e.g., Excel, Power BI, Tableau) Excellent written and verbal communication skills Ability to manage multiple priorities in a client‑facing environment Desirable Qualifications Experience working in healthcare, pharmacy programs, Medicaid, Long‑Term Care (LTC), or EVV environments Experience developing SOPs and operational documentation Knowledge of data governance, data modeling, or ETL processes Relevant certifications (CBAP, PMI‑PBA, PMP, or data analytics certifications) Equal Opportunity Statement Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. #J-18808-Ljbffr Cloud and Things