Technical Business/Data Analyst

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.?



*This is an exempt position. Salary commensurate with experience*



Overview:

Location: Hybrid – Albany, NY

Salary: $120,000 - $140,000


We are seeking a Technical Business / Data Analyst who will support our client with process improvement, requirements documentation, and data-driven reporting initiatives. This role will collaborate with technical and non-technical stakeholders to translate business needs into clear documentation, actionable insights, and effective data solutions. The ideal candidate is a detail-oriented analyst with strong SQL, reporting, communication, and problem-solving skills, along with experience gathering requirements and analyzing complex data.



Duties:

• Elicit, document, and validate business requirements through stakeholder engagement
• Develop business requirement documents (BRDs), use cases, and process flows
• Document current-state and future-state workflows
• Create, standardize, and maintain Standard Operating Procedures (SOPs) and operational documentation
• Support strategic initiatives by translating high-level goals into actionable documentation and processes
• Write, optimize, and maintain SQL queries for reporting and analysis
• Collect, clean, and analyze structured and unstructured data
• Perform data validation, reconciliation, and quality assurance
• Develop reports, dashboards, and visualizations using tools such as Excel or Tableau
• Translate analytical findings into business insights and requirements
• Document analytical approaches, assumptions, data sources, logic, and analytical methodologies
• Support both technical and non-technical stakeholders in understanding data outputs
• Align business needs with data solutions and reporting capabilities

Mandatory Qualifications:

• Bachelor’s degree in Business, Information Systems, Data Analytics, Public Administration, or related field
• 5+ years of relevant experience in business analysis, data analysis, or related roles
• 5+ years of experience gathering and documenting requirements and processes
• Strong analytical, problem-solving, and critical thinking skills
• Proficiency in SQL and data analysis tools (e.g., Excel, Power BI, Tableau)
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a client-facing environment

Desirable Qualifications:

• Experience working in healthcare, pharmacy programs, Medicaid, Long-Term Care (LTC), or EVV environments
• Experience developing SOPs and operational documentation
• Knowledge of data governance, data modeling, or ETL processes
• Relevant certifications (CBAP, PMI-PBA, PMP, or data analytics certifications)

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,?color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.



AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management



Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.



How AI Is Used
Our AI tools assist by:

• Analyzing resumes against job requirements
• Supporting our recruiters in candidate data evaluation
• Ensuring consistent review standards across all applications

Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.



Your Data and Privacy



Cloud and Things Data Handling:

• Your information is processed securely and used exclusively for recruitment purposes
• Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
  • You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: View email address on jobs.institutedata.com
• All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

• AI processing data is retained for a maximum of 90 days, after which it is deleted
• All data sent to AI tools is encrypted in transit and at rest
• AI tools comply with applicable privacy laws including GDPR and CCPA
• Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.