Body Shop Manager

Body Shop Manager - Macon, GA

Are you looking to further develop your profession into a career? Are you driven by opportunity? Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off (2wks 1st year) || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

As a Body Shop Manager, you are a valued member of our team, responsible for directing and coordinating all Body Shop Department activities with the following essential responsibilities:

• Prepare body shop repair estimates in accordance with industry standards.
• Monitor performance vs. budget on a weekly basis.
• Monitor supply inventory and recovery.
• Ensure a safe and clean working environment.
• Inspect and monitor any potential warranty operations.
• Interact with appropriate manufacturer personnel to ensure outstanding customer service and to ensure proper procedures are being followed by dealer personnel.
• Recruit, hire, develop and manage body shop department personnel. Ensure technicians are certified and necessary training classes are scheduled. Address complaints and resolve personnel issues in accordance with established Nextran policies.
• Interface with customers as necessary to provide the best level of service available and resolve customer disputes.
• Ensure that proper procedures are being followed and correct policies are in place to meet customer and company needs.
• Monitor (daily) all open R.O. status to ensure that all finished repair orders are posted and closed within 72 hours of completion.
• Monitor and maintain efficiency and productivity goals.
• Performs other duties as assigned

Preferred Candidates have the following:

• High School diploma or equivalent; College or Technical training preferred.
• 7+years of body shop experience, or related field preferred.
• 3-5 years of supervisory experience.
• Strong leadership, communication, and interpersonal skills.
• Proficient with use of accident estimating software; AdjustRite preferred.
• Comfortable using email, online platforms, and standard office software to complete daily tasks.
• Strong knowledge and ability to understand financial information as it pertains to dealership operations.
• Strong understanding of workplace safety regulations.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear.
• Frequently required to climb, balance, stoop, kneel, crouch, or crawl.
• Ability to work on feet (standing and walking) for prolonged periods.
• Able to do heavy work for short periods of time, handling heavy product in cold or hot and humid conditions, inside and out.
• Occasionally will need to:
  • lift at least 75 lbs from floor to knuckle on an occasional basis,
  • lift at least 75 lbs from floor to waist on an occasional basis,
  • lift at least 40 lbs from floor to shoulder level on an occasional basis,
  • carry at least 75 lbs with two hands for a minimum distance of 5 feet on level surface,
  • pull horizontally with a peak force of 100 lbs with two hands
  • push horizontally with a peak force of 100 lbs with two hands

Nextran Core Hiring Competencies:

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer