Sequencing Specialist

This is an excellent opportunity to work closely with customers and our lab team to effectively manage a variety of NGS projects. This role is perfect for someone looking to grow and expand their genomics/NGS knowledge and skills . Successful candidates should have a life sciences degree with a strong background in molecular biology . Prior work in a research setting is also a plus. Must reside in the US.

We are seeking a highly motivated Sequencing Specialist with expertise in 10x single cell/Multiomics/Spatial pipelines, epigenetics, Mass Spec/Proteomics, and Microbiology. This role offers an excellent opportunity to blend technical product specialization responsibilities with hands-on project management. You will support pre-sales discussions, troubleshoot technical issues, and manage the end-to-end administrative logistics of client projects. This is an ideal role for an experienced genomics industry professional, or a bench scientist looking to step into a commercial, operational, and project management career path.

Job Responsibilities :

• Provide technical NGS consultation with a primary focus on 10x single-cell/Multiomics/Spatial pipelines, epigenetics, Mass Spec & Proteomics, and Microbial services.
• Act as the primary technical and administrative point of contact for clients, seamlessly bridging pre-sales consultation, project initiation, and mid-sales communication.
• Manage end-to-end project coordination and logistics, tracking projects through the entire pipeline to ensure turnaround times (TATs) are met for an optimal customer experience.
• Use technical expertise to troubleshoot experimental issues in complex single-cell projects and propose solutions.
• Assist Sales in account management by supporting client interactions, guiding study design, and handling necessary follow-ups and administrative pipeline tracking.
• Provide technical consultation and training to internal staff and clients, and contribute to SOPs, technical protocols, and process optimization.
• This is a salaried, exempt remote position. While core hours apply, it requires reasonable flexibility to overlap with multi-regional global teams as needed.
• The role is 90% administrative, desk-based specialist/project management and consultation, with up to 5% travel for industry conferences and 5% presenting on technical company webinars.

Qualifications :

• Master’s degree in Molecular Biology, Genomics, Biotechnology, or a related field.
• Work experience in the commercial Life Sciences industry (e.g., project management, technical support, or field application science) is highly preferred.
• Hands-on experience with 10x single-cell/Multiomics/Spatial pipelines, epigenetics, Mass Spec & Proteomics, and Microbial platforms preferred.
• Ambitious, willing to learn, and driven to contribute to the company's growth.
• Strong attention to detail with the ability to communicate complex information efficiently and accurately.
• Ability to multitask and handle administrative pipeline logistics in a fast-paced, customer-oriented environment.
• Fluent in English, spoken and written.
• Experienced in Salesforce, CMS, and LIMS systems.
• Experienced in Outlook, Word, Excel, and PowerPoint.