Office Manager

Precision Flow Plumbing is a growing, locally owned plumbing company serving Southern Arizona. We're looking for an experienced, highly organized Office Manager who can take ownership of our day-to-day office operations and help keep our team, customers, and workflows running smoothly.

This is not a receptionist or entry-level administrative position .

We're looking for someone who sees what needs to be done and handles it. The right person will be comfortable making decisions, holding people accountable to established processes, solving problems, communicating with customers and technicians, and ensuring important details don't fall through the cracks.

Our owners are heavily involved in the business today, and one of the primary goals of this position is to take meaningful operational responsibility off their plates.

What We're Looking For

We care less about having the perfect résumé and more about finding someone who can take ownership .

The ideal candidate:

• Has previous office management, operations, service management, or comparable leadership experience

• Is exceptionally organized and detail-oriented

• Can prioritize without needing constant direction

• Is comfortable holding coworkers accountable to established procedures

• Communicates professionally and confidently with customers

• Can handle difficult conversations without becoming flustered

• Is comfortable working in a fast-moving environment where priorities occasionally change

• Understands the difference between an issue they should solve and an issue ownership genuinely needs to handle

• Notices unfinished work and follows it through to completion

• Is comfortable learning and using multiple software platforms

• Has strong written communication skills

• Can maintain confidentiality when handling employee, customer, and company information

• Is dependable, resourceful, and comfortable taking responsibility for results