Area Service Manager - Chicago, IL - $61K-$70K

Job Description

Job Description

Location: Chicago, IL (On-site)

Compensation: $61,000-$70,000 base, plus profit sharing and a revenue kicker bonus, full benefits, and 401(k) with company match and non-elective employer contribution

Employment: Full-time, permanent (direct hire)

An established, route-based service company is hiring an Area Service Manager to lead service operations and grow revenue across its local area. This is the principal service leadership role for the area: keeping customers satisfied, renewing contracts, and growing the business.

What You'll Own

- Lead a multi-tier service team (managers, supervisors, and route service representatives), including recruiting, hiring, coaching, reviews, and accountability

- Meet regularly with key customers to assess service levels, uncover needs, and drive corrective actions

- Retain and grow the customer base through relationship-building and contract renewals

- Hit area goals for budget, customer retention, revenue and profit growth, and material control

- Help set area pricing and contract-term strategy by market segment

- Protect company resources including team, material, and fleet, and step in operationally when routes need coverage

What You'll Bring

- Proven leadership of a large, multi-tier service team including supervisors and front-line reps, with full accountability up to terminations

- Direct recruiting, interviewing, and hiring experience

- Ownership of operational metrics: budget, customer retention, revenue/profit growth, and/or material control

- Strong negotiation and customer-facing communication

- A valid driver's license with a clean driving record

- Willingness to work 48-52 hours per week with occasional Saturdays

Nice to Have

- Uniform, linen, or medical-laundry route-service background (strong leaders from logistics or field service, such as FedEx-style operations, also do well here)

- College degree

Note: this role requires passing a background check and a hair-follicle drug test (no THC).

If you are a hands-on service-operations leader who can build a team, keep customers loyal, and grow an area, this is a high-ownership seat with real bonus upside.