Dispatcher

Job Title Dispatcher Location Tampa, FL, US, 33637 Job Requisition ID 61217 Company Overview Cemex US is a leader in the building materials industry, known for our innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe. At Cemex, we believe in investing in our people, offering competitive benefits and the opportunity to be part of a dynamic team. Join us and build your career with a company that is Building a Better Future. Job Summary We’re looking for a responsible and skilled Dispatcher to join our team. This plays a crucial role in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers. Job Responsibilities Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times. Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules. Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports. Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues. Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs. Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries. Process Improvement: Recommend procedural enhancements to improve customer service. Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents. Qualifications Educational and Licensing Requirements: High School Diploma. Experience: Preferably 1 year of dispatching experience. Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision‑making skills. Working Conditions Safety First: Wearing protective equipment and adhering to safety protocols is a must. Dynamic Environment: You’ll work in diverse environments, including exposure to varying conditions such as outdoor industrial operations settings. Physical Requirements: Expect frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of your daily routine. Benefits Competitive pay. Robust medical, dental, and vision coverage. Employee Assistance and well‑being programs. Paid pregnancy and parental leave. Generous paid time off and holiday pay. 401(k) savings plan. In‑house virtual training through Cemex University and education assistance. Legal Notices CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates. CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws. CEMEX is an E-Verify participating employer. Arizona Smoke‑Free Act. CEMEX complies with the State of Arizona’s Smoke‑Free Act (Arizona Revised Statutes § 36‑601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX. CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well‑Being page. #J-18808-Ljbffr