Sales Manager

Location: 131 Bethea Rd, Suite 606, Fayetteville, GA 30214, USA Description About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we’ve empowered over 250,000 people to regain their independence over our 20‑year history. Headquartered in Indianapolis, Indiana, our award‑winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day. We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us improve the lives of our patients. If you’re looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today! Why You Should Apply Health, dental, and vision benefits plus HSA incentives 401(k) match with personal finance seminars and one‑on‑one assistance Tuition Reimbursement Training and Orientation at our Headquarters in Indianapolis Employee Recognition Program Leadership Development Program Health and well‑being initiatives through our Employee Assistance Program Summary Sales Manager supports and drives the success of the sales team within a local market by leading key referral initiatives, managing performance, supporting administrative processes, and fostering a positive, high‑performance team culture. Key Responsibilities Oversee Sales Rep activity using Sales Pilot. Conduct weekly or monthly 1‑on‑1 meetings, depending on quota performance. Areas of oversight include: Routing: Ensuring effective planning and territory coverage. Activity Metrics: Monitoring calls, visits, and overall productivity. In‑Service Metrics: Tracking and ensuring target in‑service numbers are met. Support Sales Representatives through In-Services Attend in‑services with Sales Representatives to provide training, leadership, and support. Partnering with Sales Representatives to win top accounts helps build a culture of teamwork and success. Minimum 3 in‑services per week requirement, until the office meets plan (tier3), allows for correct support needed to achieve plan. Manage Patient Care Representatives (PCRs) Ensure PCRs communicate promptly and consistently with patients. Oversee paperwork processes to ensure all documentation is completed and submitted on time. PCRs support Sales Representatives by handling administrative and documentation tasks, allowing Sales Reps to focus on building relationships and generating referrals. Manage ATP Support Ensure ATP Support works closely with Sales Reps and PCR to make sure patients get correct mobility equipment while providing top service. Open Territory Coverage Manage open or vacant territories until a new Sales Representative is hired and/or performance reaches 7‑point territory standards. By handling new or “troubled” territories, the Sales Manager helps ensure a smooth transition and sets new Sales Reps up for success. Foster Positive Team Culture Bring consistent positive energy to the Sales Team, regardless of challenges. Promote a “No Failure Attitude”—Sales Managers set the tone for resilience and success. Celebrating wins regularly to reinforce a culture of achievement. Technical Skills – Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others. Customer Service – Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments. Oral Communication – Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold organizational values. Planning/Organizing – Use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of status or position; accept responsibility for own actions; follow through on commitments. Dependability – Follow instructions, respond to leadership direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan. Education Bachelor's degree required or a minimum of 10 years of relevant Durable Medical Equipment (DME) industry experience. Comparable record of sales leadership experience required. At least three years of sales experience required. Licenses & Certifications DRIVERS LICENSE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr