Sales Coordinator

We're looking for a Sales Coordinator to own the accuracy, completeness, and execution-readiness of our deals. This role is central to our sales process-you'll coordinate cross-functional inputs, validate complex quotes, and deliver clean, audit-ready orders to Operations.

What you'll do:

• Serve as the primary quality gate between Sales and Operations, ensuring every deal is structurally sound before handoff
• Validate pricing, margins, terms, and contract alignment across quotes and orders
• Identify and resolve discrepancies by coordinating with Sales, Purchasing, Finance, and Logistics
• Build and maintain standardized processes that reduce errors and accelerate deal velocity
• Flag patterns in deal issues and recommend process improvements

What we're looking for:

• 3+ years in sales operations, sales support, sales coordination, deal desk, order management, or a similar cross-functional coordination role
• Strong proficiency in CRM systems (Hubspot preferred) and Excel (including lookups, pivots, and data validation)
• Demonstrated ability to manage competing priorities across multiple stakeholders without dropping details
• Experience identifying root causes of process breakdowns and implementing fixes
• Clear, direct communication style-comfortable pushing back when something isn't right
• Tech savvy - stays up to date on tools and technology relevant to the role
• Ability to pass criminal background histories.

This is an in-office role based in Columbus, OH, working closely with the sales team and internal departments.

Nice to have:

• Background in B2B sales environments
• Familiarity with ERP systems
• Experience documenting SOPs or training others on operational workflows

Who We Are

Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar and restaurant, and route operations industries.

We are a nationally recognized leader in the arcade industry and operate in an environment that is relationship-driven and genuinely fun. As an employee-owned company, we value ownership, accountability, and teamwork.

What We Offer

• Become an employee-owner and earn shares every year
• Competitive pay
• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Paid vacation and paid holidays
• Supportive and collaborative work environment

Shaffer is an equal opportunity employer.