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Customer Service Representative I

Mitchell Martin

Customer Service Representative I - New York, NY - ContractJoin our expanding team in a contract position as a Customer Service Representative I in New York, NY. This role involves providing exceptional support to customers via email and resolving issues related to our consumer products. The position requires strong communication skills and the ability to manage multiple tasks efficiently.Key ResponsibilitiesRespond to customer inquiries via email.Troubleshoot issues related to consumer products.Provide basic support and escalate critical issues to the technical team.Educate users on self-service options.Contribute to additional projects as assigned.QualificationsInterest in working in a fast-paced environment.Exceptional organizational skills and attention to detail.Strong technological aptitude and ability to remain calm under pressure.Passion for the hospitality industry.Experience in front-line customer service.

Vacancy posted 8 hours ago
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