Front Desk Coordinator - BL Med Spa & Meridian Mind Center Clinic
Bl Spa Llc
Job Description
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
• Welcome and check in patients/clients with a warm and professional attitude
• Answer phone calls, texts, emails, and social media inquiries
• Schedule, confirm, and manage appointments
• Process payments and maintain accurate patient/client records
• Assist with patient/client intake forms and documentation
• Coordinate provider schedules and daily spa & clinic operations
• Follow up with leads, consultations, and existing patients/clients
• Educate patients/clients on services, memberships, and treatment packages
• Support marketing promotions and clinic events
• Maintain a clean, organized, and luxury front desk experience
• Help increase client/patient retention through excellent customer service and re-booking
• Sell memberships, packages, and treatment plans Qualifications:
• 18 years old or older
• Minimum 2 years of previous experience in a medical spa, day spa, wellness clinic, or luxury customer service environment preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Comfortable using medical spa scheduling software and electronic medical records (EMR) systems
• Professional appearance and positive attitude
• Sales experience
• Verify insurance (if applicable) What We Offer:
• Competitive hourly pay
• Growth opportunities within a rapidly expanding wellness spa and medical clinic
• Positive and supportive team environment
• Opportunity to be part of an exciting luxury wellness brand
• Service perks We are looking for someone who is passionate about helping people, creating exceptional customer experiences, and growing with our team.
Vacancy posted 6 days ago
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