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Senior Patient Billing Representative

TridentCare

Job Description

Job Description

TASKS AND RESPONSIBILITIES:

  • Takes inbound phone calls from our clients/customers/patients to obtain patient billing/demographic information.
  • Sort incoming return patient mail and return patient statements with info electronically.
  • Researches and resolves each customer’s account thoroughly using patient files and various eligibility websites.
  • Documents all contact with customer completely to ensure follow through is complete and all issues are resolved to the satisfaction of the customer.
  • Updates multiple systems with patient info.
  • Performs adjustments on accounts and recommends necessary changes to the supervisor.
  • Completes all weekly / monthly reports according to schedule.
  • Performs other tasks as assigned by the supervisor to support the goals of the organization.
  • Meets weekly/monthly Performance/Audit goals.
  • Tracks daily/weekly/monthly production.

 

Vacancy posted 13 days ago
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