Senior Product Manager

Who We Are:

We’re a high-growth software company with a big mission : empowering K-12 district teams to do more with less.

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.

LINQ’s Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About the Role

Districts run on data. Superintendents, business administrators, and nutrition directors rely on accurate,

timely reporting to make decisions that affect budgets, staffing, and the meals students eat every day.

Reporting is where our customers feel the quality of our products most directly, and it is one of the

biggest opportunities we have to earn their trust.

We're looking for a Senior Product Manager to own LINQ's reporting and analytics product, one of the

most visible and cross-cutting initiatives in the company. You will lead building and launching a tiered

reporting experience across all LINQ products, delivering insights to every district we serve.

What You’ll Be Doing

• Own the reporting and analytics product end-to-end including roadmap, backlog, delivery

milestones, and post-launch iteration across all LINQ product lines.

• Lead selection and implementation of a BI platform in partnership with engineering and

architecture across all product lines.

• Partner with product teams across ERP, Nutrition, Payments, and State to align on reporting

requirements, prioritize what gets built and when, and ensure the platform serves each product

line’s customers well.

• Own the customer problem definition for reporting: synthesize customer feedback, district

interviews, support trends, usage data, and internal research into a clear, prioritized picture of

what to build and in what order.

• Build and communicate business cases for significant investments, including the commercial

case for net-new revenue lines.

• Translate customer and business needs into a clear product backlog writing requirements,

defining acceptance criteria, and driving delivery with the engineering team.

• Build and communicate business cases for significant investments, including the commercial

case for net-new revenue lines.

• Own internal reporting as a parallel track, ensuring Product, Customer Success, and Operations

teams have consistent, trustworthy data to work from.• Partner with engineering leadership on the architectural and platform decisions that shape

reporting, including data infrastructure, tooling choices, and the long-term technical foundation,

so the product can scale reliably.

• Identify and surface risks early, including compliance exposure from legacy tooling, data trust

gaps that block AI adoption, and sequencing dependencies across a multi-year roadmap.

• Contribute to broader product strategy discussions, bringing data-driven perspectives on the

competitive landscape.

What We’re Looking For

• 5 or more years of product management experience on SaaS products, with at least some of

that time owning a reporting, data, or infrastructure-adjacent product area.

• Demonstrated experience owning a complex, multi-stakeholder product with real tradeoffs —

particularly one where the technical foundation and the customer-facing product have to be

built in sequence.

• Strong customer discovery skills: you know how to run district or enterprise customer

interviews, synthesize what you hear into a prioritized problem set, and resist the pull toward

confirmation bias.

• Demonstrated ability to drive alignment across multiple product teams without direct authority

— this role touches every LINQ product line and requires building trust and shared direction

across them.

• You know how to sequence, how to communicate uncertainty, and how to make the case for

investing before the payoff is immediate.

• Experience in K–12 EdTech, public sector SaaS, or compliance-heavy domains preferred.

Familiarity with federal and state reporting requirements (SRC, FERPA) is a strong plus.

• Actively uses AI tools to accelerate work including research, synthesis, writing, analysis, and

rapid prototyping, and brings curiosity about how AI can help the team validate ideas faster,

internally and with customers.

Education

Bachelor’s degree in any field, or equivalent practical experience.

Travel Requirements

Less than 10%.

Compensation:

We offer a competitive base salary of $130,000 - $145,000 + 8% bonus.

Why You'll Love Working With Us

Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).

Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.

Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.

Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!

Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.

❤️ Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares

Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.

Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.

Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!

EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.

To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link:

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