Store Manager

Join to apply for the Store Manager role at Circle K . Great Lakes BU - Region 07 - Market 04: 500 Route 3a, Bow, New Hampshire 03304 Availability - Shift/Days Flexible Availability Responsibilities Leadership and Management: Directly supervises the activities of 2 or more full‑time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s); recruits, hires, trains positive, enthusiastic employees, ensuring excellent customer service; develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well‑kept; maintains a professional and supportive image; schedules employees within Company guidelines; implements non‑discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees. Store Relationships: Develops positive and professional relationships with all suppliers; promotes excellent service and resolves customer complaints in a timely, professional manner; provides regular, predictable onsite attendance; promotes and ensures a safe, positive public image within the neighboring community. Training And Development: Prepares on‑going and timely performance appraisals in Workday for all employees, providing proper performance‑based feedback, including 30‑ and 60‑Days check‑ins, 90‑Days, 12‑Months and ongoing Anniversary check‑ins; trains all employees ensuring that customer service, store image and marketing execution meet Company standards; trains all employees on safety procedures and promotes safety awareness; mentors and trains all employees on cash awareness and expectations; ensures employees complete all required training in a timely manner. Communications: Develops ways and means to ensure that all employees receive proper communication in a timely manner; establishes periodic on‑going communication meetings with all store employees and the District Manager. Organizing And Planning: Evaluates and develops specific action plans to address the needs of the store to reach desired objectives; organizes and maintains all store files and manuals; manages and supervises store employees to ensure all required and requested reports are completed accurately and timely; manages merchandise stock and display; ensures all employment related posters and signs are accessible. Financial: Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits; budgets and forecasts P&L lines, understands and manages merchandise margins; safeguards and accounts for all money received and disbursed; performs all other financial analysis necessary to maximize sales and net profits; notifies District Manager of any sales, cash, inventory or operating discrepancy. Job Requirements High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience. Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions. Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions. Ability to use computer, or acquire necessary skills to use a computer at the store, including completion and analysis of reports, inventory control, cash control, employment related forms, etc. A valid driver’s license and dependable transportation. Open availability. Ability to communicate orally and in writing in English. Ability to perform essential duties and physical functions described above. Ability to work in the conditions described below. Ability to operate a motor vehicle. Ability to sit for long periods of time. Certificates & Licences: Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required. Physical Requirements Ability to work a minimum of 50 hours per week. Exposure to cold or warm temperature extremes performing occasional work in a walk‑in cooler and/or freezer and outdoors. Occasional lifting and/or carrying up to 30 pounds from ground to overhead. Occasional lifting and/or carrying up to 50 pounds from ground to waist. Ability to grasp, reach and manipulate objects with hands for entire shift. Ability to push/pull with arms up to 20 pounds. Ability to reach overhead for objects. Ability to bend and twist at waist. Ability to communicate orally. Ability to operate a cash register and/or computer keyboard. Ability to stoop, kneel, squat, bend, push, and pull. Ability to work alone. Exposed to occasional noise. Ability to stand and/or walk for an entire shift. May require climbing a ladder. Work Environment Work requires 50 hours per week and can include hours on all shifts, weekends and holidays. Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk‑in cooler and/or freezer. Exposure to occasional noise. Work with minimum direction and periodic supervision. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to the employee. Click below to review information about our company's use of the federal E‑Verify program to check work eligibility. #J-18808-Ljbffr Circle K