Program Support Assistant

Job Title

The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination, faster assessments, and efficient pre-employment actions. Applicants can expect a more transparent, predictable, and efficient hiring journey from announcement to entry on duty.

What Applicants Can Expect:

• Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
• Quick Interviews & References
• HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
• Streamlined Pre-Employment Requirements: Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.
• Clear and Timely Communication: Applicants will receive clear communication at key milestones, including referral, tentative offer, and onboarding instructions.

After meeting pre-employment requirements, candidates will receive a final job offer and start date. Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service. If selected, applicants should be prepared to come onboard within 30 days of the announcement closing. Duties may include, but are not limited to:

• Serve as the primary Automated Data Processing Application Coordinator (ADPAC).
• Maintain calendars and independent schedules for clinical staff.
• Coordinate meetings, and arranges for space, room configuration, completes minute agendas and other administrative details.
• Perform work involving the collection, compilation and/ or tracking for data.
• Acts as Liaison for internal and external customers.
• Ensures trainees are properly in-processed to the medical center to include at orientation, computer access, privacy checks for PIV and obtain all initial mandatory training.
• Ensures all correspondence, especially controlled correspondence, meets established requirements and timelines.
• Responsible for purchasing supplies.
• Assists with clinic profile setup and modification requests.
• Provides backup for the timekeeper, travel & training requests, labor mapping and suspense item tracking.

Promotion Potential:

The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule:

Monday-Friday - Hours will be discussed during interview

Virtual:

This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD10689A & 13142O

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

US Department of Veterans Affairs