Branch Manager

Job Duties

POSITION OVERVIEW

The Branch Manager will serve as Leader and Coach and provide the day-to-day leadership for the Hopkins branch. The Branch Manager will be responsible for managing the sales, customer experience and daily operations of the branch. Other responsibilities include actively participating in the implementation of the branch’s business plans, enhancing existing customer relationships, developing relationships with new customers, and leading successful outbound sales efforts.

RESPONSIBILITIES AND DUTIES:

Oversee activities of the business development for the branch meeting goals related to deposit and consumer loan growth, meet partner referral goals and work collaboratively with bank partners.

Annually assess the market served by the branch, identifying obstacles and opportunities. This, along with similar evaluations from other locations, is the basis for the annual consumer business plan.

Maintain high visibility and a positive image with existing and prospective customers. Build relationships with businesses and community leaders by actively participating in community activities and events, growing the visibility and name recognition in the market.

Identify customers' financial needs and provide appropriate solutions.

Provide personal banking services to customers, which include selling deposit products, checking, savings and certificates of deposit. Also sell credit cards, convenience credit, installment loans, and home equity lines of credit.

Make appropriate partner referrals for investment services and first and second real estate mortgages.

As product manager for the branch, responsible for implementing sales campaign for assigned products utilizing the Marketing Department.

Provide support to Business Department to open accounts when needed. This includes managing and building Business relationships.

Train and support branch staff on various products, services and computer applications.

Recruit, interview, select and train Universal Bankers and Tellers.

Assist in providing adequate floor coverage during breaks and vacations, etc.

Oversee the day-to-day operations of the bank including opening and closing of any of the locations as a situation may require, including Saturday coverage, as applicable.

Manage bank staff including coaching, counseling, evaluating performance, and salary administration of all direct reports, as well as overseeing the responsibilities of each of the direct reports.

Provide performance management counseling, as required.

Support the individual development plans and career goals of bank staff.

ADDITIONAL DUTIES:

Responsible for overseeing the maintenance and security of the building and grounds of the branch.

Make group sales presentations as assigned and assist in staffing bank displays at various trade shows or community events

Perform other duties as requested by the Senior Vice President/Retail Banking

Minimum Education Required

Bachelor’s degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Minimum Experience Required

Minimum of five years retail banking experience preferred

Strong sales coaching skills

Willingness to become involved with and participate in community events

Ability to work well with business partners within the organization

Strong consumer lending skills

Strong knowledge of bank operation policies and procedures

Proven ability to sell and cross-sell bank products and services

Proven ability to develop new business

Proven ability to manage retail sales team to achieve threshold activity levels and performance goals

Excellent supervisory, interpersonal, problem-solving, communication, and customer service skills.

Position requires ability to have or obtain a NMLS License

Shift

First (Day)

Number of Openings

1

Veterans Encouraged to Apply

Yes

Drug Test Required

No

Compensation

$72,000.00 - $108,000.00 / Annually

Additional Compensation

Incentive Compensation Plan

Postal Code

55343

Job Type

Full Time

Place of Work

On-site

Requisition ID

2026-4

Job Benefits

People come first - our clients, our employees, our families, our communities

Rewarding and challenging work

Work-life balance is important

We strive to promote from within

Employee education and training is vital

Full benefits including medical, dental, vision, 401k with match, LTD and STD, employer paid life insurance, paid holidays and half-day off for birthday, generous PTO allowance

Incentive Compensation Plan

Conveniently located in St. Louis Park, Robbinsdale, Hopkins, and Plymouth

Over 75 years of local banking history

Opportunity to participate in fun community activities