Medical Assistant (Full-Time)

Medical Assistant

Location: Springfield, Missouri

Department: Psychiatry Clinics

Employment Type: Part-time

Job Summary: Are you a compassionate and detail-oriented healthcare professional who enjoys making a meaningful impact in the lives of others? Join our collaborative and supportive psychiatry clinic team where you'll play a vital role in improving patient outcomes, building positive relationships, and supporting whole-person care. In this role, you'll have the opportunity to work closely with medical and behavioral health professionals, expand your clinical skills, engage directly with patients, and contribute to a mission-driven organization that values empathy, teamwork, and excellence. We're looking for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about helping individuals on their path to better health.

As a Medical Assistant, you will provide both clinical and administrative support within outpatient psychiatry services. You'll assist providers and nursing staff, perform phlebotomy and lab-related duties, support patient check-in and clinic flow, and help coordinate care across teams. This role blends hands-on patient care, organization, and communication to ensure a seamless and supportive experience for every individual served.

This position offers:

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Support patients throughout their clinic experience by assisting with check-in, rooming, and ensuring accurate medical information is collected
• Perform phlebotomy, lab testing, and injections while maintaining high standards of care and safety
• Collaborate with physicians, nurses, and care teams to deliver coordinated, patient-centered services
• Prepare patients and exam rooms for procedures, ensuring all necessary tools and supplies are ready
• Monitor and communicate patient health updates, lab results, and provider instructions to appropriate team members
• Assist with scheduling appointments, prior authorizations, and maintaining organized patient charts
• Coordinate care activities including hospital visits, discharge planning, and follow-up care with the RN and interdisciplinary teams
• Travel to residential locations as needed to complete health reviews, audits, and support patient care needs
• Maintain medical supplies, equipment, and inventory, including proper documentation such as temperature logs
• Provide education and guidance to patients to help them effectively utilize clinic services
• Ensure timely and accurate documentation in compliance with company policies and regulatory standards
• Maintain a clean, organized clinical environment and assist with basic housekeeping duties
• Participate in team meetings, training, and additional duties as assigned

Education, Experience, and/or Credential Qualifications:

• High school diploma or equivalent required
• Graduate of an accredited Medical Assistant program or Licensed Practical Nurse in the applicable state
• CPR certification preferred
• Phlebotomy training and prior lab experience preferred
• At least one year of experience in a physician office or clinical setting preferred

Additional Qualifications:

• Current driver's license, acceptable driving record, and current auto insurance required
• Ability to remain calm in crisis situations and maintain professionalism
• Strong verbal and written communication skills across multiple platforms
• Ability to build positive relationships with patients, families, and team members
• Demonstrated adaptability in a fast-paced, evolving healthcare environment
• Commitment to maintaining confidentiality and following all safeguarding protocols
• Ability to interpret and document information accurately within electronic health records
• Basic math and problem-solving abilities
• Willingness to follow direction and accept supervision

Physical Requirements:

• Perform sedentary work involving sitting for extended periods with occasional standing or walking
• Exert up to 10 pounds of force occasionally when lifting, carrying, or moving objects or assisting individuals
• Complete repetitive hand, finger, and arm movements such as typing and writing throughout the workday

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.