Internal Communications Specialist

The Communications Specialist develops and delivers engaging internal communications that bring workplace culture to life and position Operations as a desirable place to work. This role supports internal communications across online and offline channels, partnering with teams to uncover compelling employee stories and showcase the impact of Operations within the broader ecosystem and communities served. The Communications Specialist plans and executes creative, data‑driven campaigns that promote benefits, volunteering, and employee experience programs, while maintaining clear, measurable outcomes. This position requires a hands‑on, adaptable professional who can navigate a complex organizational structure, influence diverse stakeholders, and manage multiple concurrent campaigns that support a Great Place to Work reputational pillar. Responsibilities Support internal communications through online and offline channels, ensuring messages are clear, engaging, and aligned with workplace culture goals. Engage with internal stakeholders to identify and develop stories that highlight Operations as a desirable workplace and employer of choice. Partner with cross‑functional teams to devise creative, multi‑channel communication strategies that showcase the impact of Operations within communities and the broader ecosystem. Develop and execute internal communications plans for new programs, policies, and organizational changes, ensuring employees understand the benefits and implications. Create and manage functional communication and engagement campaigns that support the Great Place to Work reputational pillar for Operations employees globally. Own storytelling, campaign narratives, engagement plans, and on‑site activations for benefits, community volunteering campaigns, and workplace change management initiatives. Produce playbooks, messaging documents, campaign plans, and other communication resources that can be scaled and reused across regions and teams. Plan, execute, and measure multiple concurrent internal communication campaigns with defined KPIs, such as engagement rates, participation metrics, and awareness lift. Craft high‑impact, engaging content—including copy, storytelling pieces, and campaign narratives—that drives employee engagement and participation. Support volunteering events by gathering information, creating promotional campaigns, and ensuring employees understand the community impact of their participation. Develop internal marketing‑style campaigns that make employees aware of benefits and connect those benefits to a compelling employee experience story. Create assets and tools for internal teams, including emails, intranet content, and other digital engagement materials, tailored for diverse employee groups. Support field‑based employees by designing communications that are accessible, relevant, and aligned with their day‑to‑day work environment. Tailor content for a dynamic employee population, including hourly and salaried employees, global and multilingual audiences, and culturally diverse groups. Collaborate closely with legal and compliance stakeholders to ensure communications are accurate, compliant, and appropriately positioned. Monitor emerging issues, update employees with timely information, and adjust communication plans as needed to address new topics or changes. Measure, maintain, and enhance the quality of outreach by analyzing campaign performance data and using insights to refine future communications. Generate new ideas and build scalable mechanisms for internal communications, maintaining a strong sense of accountability and focus on delivering excellent employee experiences. Balance multiple projects and campaigns at the same time, managing timelines, priorities, and sensitive topics across different initiatives. Contribute as part of a larger workplace culture team, supporting both ongoing needs and emerging topics while maintaining a fun, engaging approach to campaigns. Essential Skills 3–7 years of experience in internal communications, with a strong preference for candidates around 4–5 years who are highly skilled tacticians and executors. Proven experience supporting internal communications for large organizations with 10,000+ employees, demonstrating an understanding of the impact of communication missteps at scale. Demonstrated ability to plan, execute, and measure 3–5 concurrent internal communication campaigns with defined KPIs such as engagement rates, participation metrics, and awareness lift. Experience in stakeholder management, including regular collaboration with legal and compliance teams on messaging and approvals. Proven ability to tailor content for diverse, dynamic employee populations, including hourly and salaried employees, global audiences, multilingual groups, and culturally varied teams. Hands‑on experience with internal communication channels such as email and intranet platforms, including creating interactive and engaging content. Strong creative thinking and campaign management skills, with the ability to design fun, innovative campaigns rather than purely informational communications. Demonstrated capability to manage multiple projects and campaigns simultaneously, with strong time‑management and prioritization skills. Experience working with global or distributed workforce communications, including field‑based employees. Bachelor’s degree in communications, public relations, or a related field. Experience supporting benefits, culture, or employee experience programs through structured communication initiatives. Exposure to change communications or crisis communications, with the ability to adapt messaging in dynamic environments. Comfort operating in complex organizational structures and influencing stakeholders with competing priorities. Additional Skills & Qualifications Experience designing campaigns that elevate benefits awareness beyond basic informational messages, encouraging employees to feel excited and proud of their benefits. Familiarity with digital engagement tools, including intranet platforms and campaign analytics dashboards, to monitor and optimize communication performance. Experience creating interactive internal campaigns, such as games, storytelling series, or event‑based promotions that encourage participation and learning. Ability to craft narratives that connect employee benefits, workplace culture, and broader organizational initiatives into cohesive, compelling stories. Comfort working on meaningful initiatives such as benefits awareness, employee engagement programs, and community impact or volunteering campaigns. Interest in blending storytelling, creativity, and strategic communication to shape how employees experience workplace culture at scale. Experience supporting dynamic, non‑corporate‑only audiences, including employees in operations or field environments, and understanding their unique communication needs. Appreciation for workplace culture initiatives and a desire to contribute to Great Place to Work–type reputational goals. Experience with event planning and on‑site activations that support internal campaigns and employee engagement. Ability to navigate and support large employee populations (well above 5,000 employees) and understand the implications of communications at scale. Preference for candidates with experience in fun, entertainment‑style communications rather than purely formal or government‑style communications. Work Environment This role is based fully onsite in a corporate office environment, working in Seattle, Washington. The schedule is Monday through Friday, approximately 9:00 a.m. to 5:00 p.m. (40 hours per week), with flexibility to start as early as 8:00 a.m. Pacific Time to accommodate meetings when needed. The Communications Specialist works as part of a larger workplace culture team, collaborating closely with global stakeholders and supporting both office‑based and field‑based employees. The environment emphasizes creativity, storytelling, and campaign‑based work, using digital tools such as email, intranet platforms, and analytics dashboards to reach a diverse, global workforce. Dress expectations align with a professional office setting, while the culture encourages a fun, engaging approach to internal campaigns and employee experience initiatives. Job Type & Location This is a Contract position based out of Seattle, WA. Pay And Benefits The pay range for this position is $55.00 - $55.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Seattle, WA. Application Deadline This position is anticipated to close on Jun 18, 2026. About Aston Carter Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr