Community Health Worker

Community Health Worker

Job ID: A26-072
Location: Alpena

About Our Family:
Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.

Your Valued Contributions:
Provides outreach services in the community and in the clinics in an effort to improve patient care and outcomes.

1. Registers and/or qualifies community members and clients for appropriate health center and community services; checks to ensure services are received and adjusts service arrangements as necessary.
   1. Convey the purposes and services of the program to patients and community partners.
   2. Conduct intake interviews with patients and provide referrals for services to community agencies as appropriate.
   3. Helps patients access resources including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
   4. Provides information to community members concerning AHC Health programs. Participates in outreach and conducts follow-up client health visits when necessary.
   5. Coach patients in effective management of their chronic health conditions and self-care
   6. Assist patient in understanding care plans and instructions
   7. Follow-up with health management/care plans with both patients and providers.
   8. Arrange or assist patients in connecting with transportation resources.
   9. Establish positive, supportive relationships with patients and provide feedback.
   10. Effectively work with people (staff, patients, providers, agencies, etc) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.
2. Communication and Health Information Entered into Record
   1. Enters appropriate treatment information into patient record in a timely fashion.
   2. Communicates patient's health status to provider to insure adequate provision of care.
   3. Accurately documents activities on patient health record and other reporting forms.
   4. Progress notes entered into patient health record to insure appropriate ongoing care.
3. Conduct Emergency Department follow-up outreach by reviewing discharge documentation, assisting with care coordination, and educating patients on same-day appointments, after-hours services, and on-call provider resources to support appropriate healthcare utilization.
4. Coordinate and maintain the sites Food Bank of Eastern Michigan (FBEM) pantry, including inventory management, ordering, and connecting eligible patients with available food resources.
5. Continuously expands knowledge and understanding of community resources, services and programs provided.

Required Training & Experience:

• Use of Electronic Health Records
• Word & Excel
• Possesses a current State of Michigan driver's license and valid automobile insurance.
• Possesses a current CHW certification, if not, will be required to obtain one.

We're Here For You:
Supporting Balance: As a part of our family, you will work full time with a starting wage dependent on education and experience. Numerous holidays, generous vacation time and sick days are also offered.
Supporting Your Health: Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees.
Supporting Your Future: Retirement Savings Plan, FSA, Life, AD&D, & Short/Long Term Disability Insurance.
Supporting Your Education: Continuing Education Assistance program. Employment with AHC may also qualify you for student loan forgiveness under the Public Service Loan Forgiveness program.

Ready To Get Started?
Resumes and cover letters are accepted and welcomed in addition to your completed application.
Questions can be sent to View email address on click.appcast.io


Fighting Against Discrimination:
Alcona Health Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alcona Health Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alcona Health Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, sexual orientation, and transgender status), age, physical, mental or sensory disability, HIV Status, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alcona Health Center will not tolerate discrimination or harassment based on any of these characteristics. Alcona Health Center encourages applicants of all ages.

Upon request auxiliary aids and services will be made available to individuals with disabilities. Michigan Relay Center "Voice and TTY/TDD" View phone number on click.appcast.io. An EOE.