Credit Risk Strategy-Engagement Manager
$140k - $160kExl Service Holdings Inc
Job-ID: 20640Category: Data AnalyticsLocation: San Francisco, California, United StatesWorkplace: HybridPosted: 2026-10-14Job Role: Engagement Management-Engagement ManagerExperience (In Years): 6-9Job Location: San Francisco, California, USAWork Location: San Francisco or Dallas/Frisco or New YorkWork Mode: 1-2 days/week in officePay Range: $140K/Yr - $160K/Yr Base + Annual BonusFor more information on benefits and what we offer please visit us at The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the processOwn a portfolio. Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.Build strategies. Develop and implement underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.Analyze hands-on. Use SQL and Python to analyze large datasets and identify drivers of losses, approvals, and profitability.Test and optimize. Run champion/challenger and A/B tests to improve approval, pricing, and limit strategies — balancing risk, revenue, and customer experience.Leverage data. Use internal, bureau, third-party, and alternative/cash-flow data to strengthen decisioning.Govern fairly. Conduct fair lending testing and ensure alignment with client policies and regulatory requirements.Partner broadly. Collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately.Communicate clearly. Translate analyses into crisp insights and presentations for client stakeholders and leadership.QualificationsBachelor’s in a quantitative discipline (Statistics, Mathematics, Economics, Computer Science, Data Science, Engineering, or related); Master’s preferred.5+ years in credit risk, credit strategy, or risk analytics — ideally in consumer lending (banking, fintech, or analytics consulting).Strong hands-on SQL and Python skills for data extraction, manipulation, and analysis.Working knowledge of decision trees / segmentation and credit lifecycle concepts (underwriting, roll rates, vintage analysis).Demonstrated experience owning or developing credit strategies and monitoring portfolio performance.Strong problem-solving skills and the ability to turn data into actionable, business-facing recommendations.Excellent communication and stakeholder-management skills — comfortable operating as an embedded consultant.PreferredPersonal loan or credit card credit risk experience.Experience with alternative/cash-flow data, scorecard development, or decision engines.Exposure to visualization tools (Tableau / Power BI) and version control (Git).Prior client-facing or consulting experience.ResponsibilitiesOwn a portfolio. Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.Build strategies. Develop and implement underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.Analyze hands-on. Use SQL and Python to analyze large datasets and identify drivers of losses, approvals, and profitability.Test and optimize. Run champion/challenger and A/B tests to improve approval, pricing, and limit strategies — balancing risk, revenue, and customer experience.Leverage data. Use internal, bureau, third-party, and alternative/cash-flow data to strengthen decisioning.Govern fairly. Conduct fair lending testing and ensure alignment with client policies and regulatory requirements.Partner broadly. Collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately.Communicate clearly. Translate analyses into crisp insights and presentations for client stakeholders and leadership.
$150k - $180k
As the Risk Strategy and Pricing Engagement Manager, you will play a pivotal role in analyzing and designing credit risk and pricing strategies for Fintech clients. This position requires extensive experience in the lending industry, along with a profound understanding...RiskWork at office2 days per week3 days per week- ...Job Description Job Description Job Description As the Risk Strategy and Pricing Engagement Manager, you will play a pivotal role in analyzing and designing credit risk and pricing strategies for Fintech clients. This position requires extensive experience in the...Risk
- ...Americans to achieve more.About the RoleSummaryJob Description SummaryAs a key member of the Credit Risk Team, you will be responsible for managing and crafting risk strategies along with developing and tracking appropriate metrics. You will develop personal loan underwriting...RiskFull timeWork at officeLocal areaRemote workRelocationFlexible hours
- ...Job Description Job Description Credit Risk Strategy Manager Location: San Francisco Bay Area Work Mode: Hybrid (2-3 days/week in office) Role Summary: The role will support the analysis, development and optimization of credit policies and strategies...RiskWork at office2 days per week3 days per week
$230k - $287k
...Director, Collections Strategy & Analytics, you will... ...optimizing portfolio credit performance across our... ...to identify emerging risk trends, perform root-cause... ...to borrower engagement, digital outreach, and... ...collections or credit risk management.Leadership: Proven track...RiskFull timeWork at officeLocal areaRemote workFlexible hours2 days per week$148k - $192k
...Careerscape is hiring Enterprise Customer Success Managers on behalf of a venture-backed, cash-flow-... ...AI company that serves banks and credit unions. Its voice and chat AI connects... ...adoption, account health and renewals; spot risk early and lead recovery plans before...RiskFull timeH1b$190k - $220k
...products include enterprise asset management, procurement and contract... ...to join our GTM Finance & Strategy team at OpenGov. This is a high... ...articulate underlying assumptions, risks, and findings ~ Advanced... ...care about the work, not the credit Compensation: San...RiskContract workWork experience placementWork at officeLocal areaFlexible hours- ...of Americans to achieve more.About the RoleThis role leads credit strategy and pricing for Happen Bank's Home Improvement lending segment... ...for shaping how the bank underwrites, prices, and manages risk in this segment, balancing growth with disciplined, risk-adjusted...RiskFull timeWork at officeLocal areaRemote workRelocationFlexible hours
$24k
...Customer Relationship Manager - CapitalIf you are looking... ...to consistently manage risk and identify potential... ...and proactively engage with new and existing customers... ...and develop sales strategies for assigned customer base... ...Departments to include credit, collections and sales....RiskTemporary workLocal area$148k - $192k
...high-growth AI software company serving credit unions, community banks, and contact centers... ...an experienced Senior Customer Success Manager to manage strategic enterprise accounts,... ...with Sales. Proactively identify customer risks and develop plans to improve satisfaction...Risk$200k - $240k
...technology industries develop value growth strategies, improve operations, and maximize... ...hands-on as part of clients’ teams. Role Engagement Managers are critical leaders within our... ...specialized expertise in strategy, operations, risk management, and organization...RiskFull timeWork at officeShift work$150k - $180k
...support leaders the tools to manage that complexity, from AI agents... ...an account expansion strategy and serving as the Voice of Customer... ...by identifying areas of risk and creating success plans for... ...business reviews, and executive engagement.Preferred: 3+ years of experience...Risk- ...advisory services r&d tax credits employee benefit plan audits... ..., forecasts, and commercial risks. Candidates should have at... ...development and CRM-based pipeline management and forecasting. Strong... ...fluent English, and experience engaging senior decision-makers in international...Risk
$134.5k - $265.1k
...Through powerful solutions and managed services that simplify... ...including scoping, schedule, budget, risks, assumptions, issues,... ...execution• Manage stakeholder engagement and executive communications... ...guidance to othersThe teamOur Cyber Strategy & Transformation offering...RiskLocal areaRemote work$180k - $230k
...teammate: a Customer Success Manager (CSM) who lives at the intersection... ...accounts, surface real risks, tighten the feedback loop, and... ...features, and optimization strategies, helping them get more value... ...& Technical Communication - Engage confidently with stakeholders...RiskWork at officeImmediate startRemote work$180k - $240k
...a Strategic Customer Success Manager, you will partner with frontier... ...opportunities, mitigate risk, and measure growthDemonstrated... ...business objectives into actionable strategies for Prolific's platform and... ...reviews and executive engagements with clients, building case studies...RiskFull timeWork at officeRemote work$171.6k - $338.3k
...relationships with customers through innovative strategies, advanced analytics, Generative AI,... ..., technology, creativity, and ongoing managed services to solve the biggest problems... ...executive client relationships and delivery risks, and drive experience management...RiskLocal area$225k - $240k
...We help clients develop and activate AI strategies, build robust technical capabilities,... ...THE ROLE AND RESPONSIBILITIES The Engagement Manager position includes: Managing the execution... ...expertise in strategy, operations, risk management, and organization...RiskWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$225k - $240k
...Oliver Wyman is a global leader in management consulting. With offices in 60 cities... ...knowledge with specialized expertise in strategy, operations, risk management, and organization... ...Francisco Role: Telco + Quotient -AI - Engagement Manager Practice Overview:...RiskWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$162k - $180k
...Manager, Revenue Accounting, Technical (Strategic Commercial... ...the most novel or high-risk matters across... ...structures. You will engage from the earliest stages... ...commitments, incentives, credits, variable consideration... ..., influence commercial strategy, pricing, product...RiskContract workWork at officeLocal areaRelocation packageFlexible hours- ...agnostic contingent workforce management solution, giving enterprises... ...inefficiency, compliance risks, and limited visibility. We'... ...relationships and maintain continuous engagement across all levels of the... ...hiring manager acquisition strategies Proactively identify and...RiskContract workTemporary workLocal area
$114.4k - $143k
...a Strategic Customer Success Manager (SCSM) in AppFolio's Revenue Organization... .... Your Impact Retention and risk mitigation Protect and grow... ...sharpen your account‑health strategy. Adoption and usage Educate... ...customer advocacy by building engaged reference customers who contribute...RiskFull timeFlexible hours- ...moves up-market, we're looking for a Strategic Customer Success Manager to own our largest and most complex customer relationships post... ...net revenue retention (NRR), proactively forecasting and de-risking every renewal.Adoption & customer health. Drive deep, durable adoption...RiskFor contractorsWork at officeRemote workFlexible hours3 days per week
- ...your development.The first line Finance Risk Management (FRM) function is an in-business... ...implements a cohesive risk management strategy and framework to adequately identify and... ...liquidity, market, capital, counterparty credit, and regulatory risk management across...RiskFull time
$176.6k - $238.9k
...seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery... ...is needed, and manage technical risks. You will be expected to achieve and maintain... ..., shape cross-organizational technical strategies, and establish best practices in your...RiskLocal areaWorldwideFlexible hours- ...Prosper seeks a Director of Collections Strategy & Analytics to lead analytics across Personal Loans and Credit Card portfolios. You will drive AI/ML, loss forecasting... ...portfolio analytics, and KPI governance while partnering with Risk, Marketing, #J-18808-Ljbffr Jobleads-USRisk
$190k - $195k
...Oliver Wyman is a global management consulting firm known for combining... ...change, and IT strategy to create real client value.... ...improve data quality and reduce risk. FinOps Practice: Built a... ...applicable base salary range for the engagement manager role is $225k to $240...RiskMinimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$225k - $240k
...multi-specialist approach to our engagements, bringing teams comprising... ...at the center of the firm’s strategy. Consultants are given the opportunity... ...Toronto Role: Engagement Manager The Role and... ...expertise in strategy, operations, risk management, and organization...RiskMinimum wageWork experience placementPrivate practiceWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$159.2k - $238.8k
...just getting started. Role Overview As an Engagement Manager at Harvey, you lead delivery of AI... ...of the areas on which the TO can advise:strategy, governance, technology, process redesign... ...with rigor. Document outcomes, open risks, and recommended next steps so the customer...RiskWork at officeShift work$126.82k - $149.2k
...you excel at—all from Day One.Job DescriptionCredit Strategy is a dynamic team within Credit Risk Management focused on optimizing the identification,... ...motivated in a fast paced and demanding environmentHighly engaged, strong attention to detail, and outcome orientedStrong...RiskFull timeTemporary workWork experience placementWork at officeLocal area3 days per week
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