Customer Support Specialist
True Fitness
Description For over 45 years, TRUE remains a global leader in premium fitness machines - offering unparalleled service, innovative technology, and providing peace of mind to our customers' every step. As a Customer Support Specialist at TRUE, you will partner with users via email and phone to provide timely solutions to operational challenges. If you are a self-starter with excellent communication skills and a knack for connecting with others, TRUE is for you! Responsibilities Respond to inbound calls and emails, from customers, dealers, and service partners in a professional and timely manner. Document all interactions and case details accurately in the customer service relationship management (CSRM) system. Collaborate with logistics, sales, and technical support teams to ensure fast, accurate resolutions. Relay customer feedback and recurring issues to supervisors for process improvement opportunities. Assist customers with placing non-warranty parts orders, checking order status, providing shipping updates, and answering general product questions. Perform or verify warranty registration when applicable. Provide basic troubleshooting support for both in-home and commercial fitness equipment (assembly, setup, display startup, connectivity, and basic error code resolution). Use schematics and troubleshooting manuals to help provide basic mechanical/electrical issue resolution. Escalate unresolved or complex technical issues to higher-level support or technical teams per established guidelines. Monitor service tickets to ensure timely follow-up and closure. Contribute positively to team culture and productivity goals. Requirements 1 year of customer service experience required - Call center preferred Experience in consumer goods, manufacturing, logistics, or fitness industry Proficient with MS Office (Word, Excel, PowerPoint, and Outlook) Ability to work independently, adapt quickly to change, and work within goal-oriented environment Ability to re-prioritize a task and adapt to change throughout the workday Sponsorship Notice: This position is not eligible for employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship. #J-18808-Ljbffr True Fitness
$24 - $27 per hour
## Customer Support SpecialistApply: Hybrid: Mokena, Illinois: Full time: Posted Today: R50484Xylem is a Fortune 500 global water solutions... ...innovative and sustainable solutions.The Customer Support Specialist will be responsible for order processing and sales-related support...SuggestedFull timeWork experience placementWork at officeYSI
Brooklyn, NY5 days ago- ...The Customer Service Representative manages, communicates and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments including Creative Services...SuggestedFull timeWork at office
Bcipkg
Brooklyn, NY3 days ago - ...AssetWatch, Inc. is seeking a Customer Support Representative to support hardware and network outages for external customers. You will collaborate with stakeholders to deliver timely and long-term solutions, earning trust across departments by providing clear, proactive...SuggestedRemote work
AssetWatch, Inc.
Brooklyn, NY15 hours ago - Reports to the Director of Operations. Fulfills tasks based on direct manager assignment Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support. Answers customer queries to support...SuggestedWork at officeRemote workWeekend workAfternoon shift
- HUBER+SUHNER, Inc. is seeking a Customer Service Representative in North Carolina to act as the prime interface between customers, regional... ...coordinate with sales and engineering to provide commercial support aimed at securing orders and servicing accounts. Ideal...Suggested
$22 - $25.5 per hour
...dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of... ...genuinely appreciates its employees. The Customer Technical Support Specialist is a customer-facing SaaS role responsible for providing...Hourly payWork at officeLocal area$70k - $77k
...and leading hospitality investors. What You’ll Do: Responding to customer questions and issues across email, live chat, and Zoom,... ...call rotation, since restaurants generate a meaningful share of support volume outside standard weekday hours What We’re Looking For: Technical...Full timeRemote workShift workWeekday work$44.99k
...our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower... ...teamwork, and unforgettable moments. That’s why we put customers first in everything we do. As a Customer Support Specialist, you’ll be the MVP for our B2B customers -...Permanent employmentRemote workHome office$24 per hour
...to doing the right things right. Our goal is to delight our customers by providing high quality, highly valued risk and compliance... ...to build and promote ethical cultures. As a Customer Support Specialist, your primary responsibility will be front line support for...Hourly payWork at office$21.3 - $23.96 per hour
...offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our... ...together. Position Summary The CS Tech Support Specialist I position serves provides Customer Service and Technical Support to internal and external...Hourly payWork experience placementWork at officeWork from homeAfternoon shift$90k - $110k
...of capital markets, underwriting, servicing, compliance, and customer service for our partners. We're a tight-knit team of... ...they need. About the Position We are looking for a Customer Support Specialist who can delight customers at every interaction with our platform...Full timeWork from homeFlexible hours$15 per hour
...Group is seeking motivated client care specialists to join our team at Clermont CDJR . This... ...automotive groups in a fast-paced and supportive environment. No experience required! Compensation... ...at $15.00/hr Commission: $15 per customer you bring into the dealership $20 per...Hourly payLocal area- ...Posted on 08/11/2026 We are in search of a Customer SupportSpecialist. This position is set... ...to advancetheir career and provide support to our customers and users allowing us to... ...the United States. As a Customer Support Specialist, yourresponsibilities include providing...Temporary workWork at office
- ...Equipment North America Inc. (YCENA) designs, manufactures, and supports a complete range of compact equipment - including compact... ...dealer network across North America. Overview Customer Support Specialists are responsible for product support functions, customer and...Remote work
- Customer Support Specialist - Langhorne, PA Location: Onsite (Langhorne, PA) Position: Customer Support Specialist Type: Full-Time Reports to: Head of E-Commerce About Avigail Adam Avigail Adam is a fast-growing, nature-inspired jewelry and accessories brand rooted in...Hourly payFull time
$25.25 - $37 per hour
Charm is seeking an entry-level Customer Service Representative I in Massachusetts to support order processing, inquiries, and issue resolution. This role serves as a liaison among customers, sales, and internal teams to ensure timely order fulfillment and high customer...Hourly pay- ...organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas.... ..., puzzle-loving Customer Support Specialist to join this growing team. This role is...
- ...who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Support Specialist to join our in-house call center ! In this role, you'll be handling inbound and outbound calls, emails, and online chats...Monday to Friday
$50 per hour
Super Dispatch is looking to bring on a Customer Support Specialist , who will play a pivotal role in supporting our diverse customer base, including carriers, drivers, shippers, and brokers. In addition to addressing platform-related inquiries, you will handle billing...Full timeLocal areaFlexible hoursShift workWeekend workAfternoon shift$75k - $115k
...insights for EV operations. Flipturn optimizes charging for a broad customer base of major autonomous, transit, freight, school bus, and... ...500 companies. Role and expectations. We are looking for a Support Engineer to join the Flipturn team at Einride. As a Support Engineer...Immediate start- ...50 employees, we deliver advanced products and solutions to customers across U.S. government agencies (including the Department of... ...and technical insight to our customers. POSITION: Customer Support Specialist II Reporting to the Senior Director of Marketing Engagement...Full time
- Springs Window Fashions is seeking a dedicated Customer Service Representative in Kentucky to join our team. You will handle inbound inquiries... ...information, quotes, and orders, and provide post-sales support to ensure satisfaction. The role emphasizes a customer-first approach...
- Description Customer Support Specialist Who we are: kSARIA Corporation is an industry leading manufacturer and installer of fiber optic and electrical interconnect solutions for the defense and aerospace industry. We offer unmatched advantages for all aspects of Mil/Aero...Permanent employmentContract workWork at office
$32.7 - $41.35 per hour
Role You’ll be the first line of contact for our customers, ensuring legal teams at law firms, corporations, government agencies, and non-profits are supported and successful on the Everlaw platform. By answering questions, teaching product functionality, and troubleshooting...Hourly payFull timeWork at officeWork from homeWork visaFlexible hours- ...automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.... ...transform how an entire industry operates. Overview The Customer Support Specialist is a key component of Vantaca’s unwavering commitment to the...Work at officeRemote workFlexible hours
$75k - $85k
...note-taking, transcriptions, and documentation processes, we support healthcare providers in reducing administrative burdens —... ...and reduce burnout. The Opportunity We're seeking a Customer Support Specialist to join our team, supporting healthcare providers and users...Flexible hours$25 per hour
...event products, management and fundraising solutions are what we do, but customer service is what we're about. We're a global software company, and we're looking for a Customer Support Specialist to join our team. As a Customer Support Specialist, you'll be the friendly...Hourly payFull timeRemote workMonday to FridayShift work- Paychex in Rochester, NY is seeking a Customer Service professional to provide support for one or more Paychex products. You will handle inquiries via phone, email, chat, and other channels, delivering quality service in line with Paychex policies. Under guidance, you...Flexible hours
- ...Nursing and the Health Sciences around the globe. Our Values: Customer Service: Providing the highest level of customer service is something... .... General Purpose: The CSS’ primary responsibility is to support customers while maintaining FAD service level standards: Handle...Remote workHome office
- ...service of our north star — shops using Steelhead. Our Values Customer obsession Create dream outcomes for customers. Understand... ...our Calumet, MI or Brighton, MI office. Steelhead Customer Support Specialists provide critical knowledge and technical support to all...Full timeWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
- hospital customer service representative Brooklyn, NY
- remote customer service advisor Brooklyn, NY
- customer experience agent Brooklyn, NY
- senior customer service representative Brooklyn, NY
- service person Brooklyn, NY
- customer account representative Brooklyn, NY
- financial customer service representative Brooklyn, NY
- customer service representative insurance Brooklyn, NY
- customer experience associate Brooklyn, NY
- bilingual customer support specialist Brooklyn, NY