Job Coach-Employment services (DSP)

Job Title: Job Coach - Employment Services (DSP)
Location: Canton, CT
Employment Type: Full-Time, Non-Exempt
Schedule: Monday-Friday, 9:00 AM-3:00 PM (30 hours/week)
Salary: $19.25 per hour
Reports To: Employment Services Manager and Assistant Manager
About the Role:

Favarh is seeking a dedicated and enthusiastic Job Coach (Direct Support Professional) to join our Employment Services team. In this role, you'll support individuals with intellectual and developmental disabilities (I/DD) in gaining meaningful employment and developing greater independence. As a Job Coach, you'll provide on-site guidance, job training, and community integration, helping participants reach their personal and professional goals.

This position involves working in both group and individualized employment programs based out of our Canton, CT office. You'll serve as a positive representative of Favarh in the community, fostering inclusion and promoting independence.

About Favarh:

Founded in 1958, Favarh - The Arc of the Farmington Valley is a nonprofit organization dedicated to supporting people with I/DD in living as independently and inclusively as possible.

Our Mission:

To help each person achieve their personal best.

Our Vision:

A future where every person with an I/DD lives in the community with the support they need to thrive.

What We Offer:

• Generous Paid Time Off (PTO)
• Paid Holidays
• Free Dental, Vision, and Life Insurance
• Health Insurance (opt-in)
• 403(b) Retirement Plan with employer contributions up to 12%
• Free Long-Term Disability Insurance
• EBHRA Health Reimbursement Plan ($2,150 annually)
• Employee Referral Bonus Program
• Employee Assistance Program (EAP)
• Comprehensive training and professional development

Key Responsibilities:

Employment Program Support

• Assist individuals in achieving employment goals through hands-on coaching and skill development
• Support participants in both group-supported and independent employment settings
• Provide on-site coaching in community job placements (packaging, janitorial, clerical, manufacturing, etc.)
• Aid in resume building, job searches, interviews, and employment onboarding
• Maintain positive relationships with community employers and represent Favarh professionally
• Encourage appropriate workplace behavior, grooming, and attire

Client Engagement & Supervision

• Promote independence, dignity, and civil rights of all participants
• Encourage social and leisure activities during non-work hours
• Provide transportation to and from job sites as needed
• Ensure a safe, clean, and supportive environment for all clients
• Administer medications in accordance with Favarh policies (training provided)
• Provide minor behavioral counseling and support; escalate major concerns to management

Documentation & Communication

• Complete daily logs and documentation in Therap (web-based system)
• Communicate effectively with coworkers, supervisors, and community partners
• Participate in team meetings, trainings, and agency events
• Follow all agency procedures, confidentiality guidelines, and DDS safety standards
• Provide shift updates and maintain communication across staff and leadership

Minimum Qualifications:

• High school diploma or GED required
• Must be at least 21 years old
• At least one year of experience in Health, Education, Rehabilitation, or Residential Services
• Valid Connecticut driver's license for 3+ years with a clean driving record
• Must pass Ride Share and background check requirements
• Certification in PMT, First Aid, CPR, and Medication Administration (provided by Favarh)

Required Knowledge, Skills & Abilities:

• Strong communication and interpersonal skills
• Professional appearance and behavior at all times
• Ability to multitask, stay organized, and manage time efficiently
• Comfortable working independently and collaboratively
• Experience with job coaching or employment services preferred
• Basic computer literacy; experience with Therap a plus

Physical & Work Environment Requirements:

• Regular standing, walking, bending, and lifting
• Must be able to lift up to 75 lbs.
• Visual acuity for close and distance vision
• Ability to assist clients physically and transport them safely
• Moderate noise levels in community and program settings

Why Join Us?

Be part of a mission-driven team that's making a lasting difference in people's lives. As a Job Coach, you'll help adults with I/DD develop the skills, confidence, and independence they need to thrive in the workforce-and in life.

Ready to Make a Difference?

Apply today and become part of a team that's passionate about inclusion, empowerment, and personal growth.

Favarh is an Equal Opportunity Employer and celebrates diversity in our workplace. We are committed to creating an inclusive environment for all employees. We participate in the E-Verify program to confirm employment eligibility.