Sales Executive, Contact Center (Remote)

Sales Representative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and deliver sales presentations and quotes to clients, with a focus on meeting the clients' needs and helping them grow their business.
• Exceptional communication skills and demonstrated discipline, internally and with clients and prospects.
• Responsible for securing new clients for Aureon; "new clients" defined as first-time consumers of Aureon products and solutions.
• Support the retention and growth of existing clients.
• Aggressively develop, maintain and grow a sales pipeline of prospects.
• Responsible for presenting, negotiating, finalizing and keeping all sales contracts
• Represent Aureon at industry events and trade shows
• Maintain excellent working knowledge of contact center industry products and services, as well as targeted industries to promote growth and profitability of the organization.
• Provide weekly and monthly reporting to President and VP Sales on pipeline, first business meetings, proposals, and deal closings
• Meet or exceed assigned revenue (dollars) and new logo (discreet businesses) quotas, within approved pricing and packaging options offered by Aureon.
• Other duties as assigned

EDUCATION, TRAINING, AND EXPERIENCE:

Required

• High School diploma or equivalent
• Minimum three years of sales experience
• Or combination of equivalent education and experience
• Minimum 3 years sales and account management experience in contact center or related field
• Experience managing client relationships with verbal, face to face, and written communication

Preferred

• Four-year degree
• Solid knowledge of the contact center industry and terminology

REQUIRED SKILLS:

• Effective interpersonal skills to establish and maintain and build effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner.
• Excellent written and oral communication skills
• Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
• Strong sales presentation skills
• Detail oriented and organized.
• Utilize work experience and judgment to strategically plan and accomplish goals.
• Ability to perform a variety of tasks, often changing assignments on short notice
• Ability to make sound decisions using the information at hand
• Strong interpersonal skills to establish and maintain effective relationships with clients, employees, leaders and business contacts. in a professional, timely and courteous manner.
• Flexibility and focus. Able to comfortably navigate a variety of tasks, frequent changes and some degree of uncertainty.
• Creative and deep problem-solving skills. Must be able to discern the "real" problem and help clients solve it, ideally using Aureon products and solutions.
• Must be able to work independently with little or no direct supervision and contribute to a team environment.

TOOLS, EQUIPMENT, AND SOFTWARE:

• Must be able to proficiently operate Windows PC with MS Office, MS Excel and MS Outlook
• Working knowledge of Salesforce and other account management tools preferred
• Must have and maintain a valid Driver's license.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Primarily indoor work primarily in office environment
• Frequent utilization of manual dexterity and visualizing of computer screen
• No unusual physical requirements
• Travel to client locations, trade shows, and corporate office as needed.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.