LPN Remote Monitor-Remote/Boston, MA

Job Description

Job Description

Description:

About Brook

Brook is The Remote Care Company. Building on our foundation in remote care, we provide the connected operating system that combines clinical AI, care teams, connected devices, and end-to-end delivery to enable continuous, longitudinal care at scale.

We support adults managing chronic conditions such as diabetes, hypertension, and heart failure, while also helping people reduce their risk of developing type 2 diabetes through Brook+, our CDC-recognized Diabetes Prevention Program.

Working alongside clinics, hospitals, and health plans, we help patients stay connected, engaged, and supported between visits through a combination of technology, clinical expertise, and proactive outreach. The approach enables earlier intervention, improves the patient experience, reduces administrative burden on care teams, and helps healthcare organizations deliver better outcomes more efficiently.

The result is healthier patients, more satisfied providers, fewer avoidable hospitalizations, and a more scalable and sustainable approach to chronic care management.

Our Ambition

Make continuous care the new standard of healthcare.

Run the continuous care infrastructure that extends clinical teams and empowers patients to achieve better health outcomes.

Brook. The Remote Care Company

For our patients. For our partners. For each other.

Job Overview

The Licensed Practical Nurse (LPN), Remote Nurse Monitor serves as the heart of Brook’s care model—combining clinical expertise with compassion to bring human connection to technology-driven care. The LPN acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions that support improved health outcomes.

This role builds trusted relationships with patients, helping them interpret their readings, stay engaged in their care plans, and feel supported every step of the way. The LPN collaborates closely with Registered Nurses, Health Coaches, and provider partners to identify early signs of risk, close care gaps, and ensure timely and appropriate interventions.

The position is ideal for a nurse who thrives on meaningful patient interaction, embraces innovation, and seeks to be part of a forward-thinking team redefining chronic care delivery through empathy, data, and technology.

Key Responsibilities

Patient Onboarding & Education: Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care.

Health Monitoring & Data Review: Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation.

Patient Outreach & Support: Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges.

Care Coordination: Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care.

Documentation & Compliance: Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements.

Quality & Process Improvement: Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards.

Collaboration & Partnership: Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence.

Knowledge, Skills, and Abilities

• Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure in CT and NY within 60 days of hire
• Strong understanding of scope of practice and clinical decision-making for remote patient monitoring.
• Experience in primary care, chronic disease management, or population health preferred.
• Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data.
• Excellent verbal and written communication skills , with empathy and professionalism in every patient interaction.
• Strong organizational and documentation skills , with attention to detail and accuracy.
• Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment.

Preferred Experience

• Minimum 3 years of practical nursing experience in a primary care, community health, or telehealth setting.
• Experience addressing care coordination, medication adherence, and social determinants of health.
• Exposure to AI- or technology-supported care delivery models is a plus.

Working at Brook

Three commitments anchor the work — for our patients, for our partners, and for each other. Brook moves fast in two of the most demanding industries in America, and the way the team shows up to each other is the way it shows up to the patients who count on Brook.

• No bystanders. A gap or a risk gets brought forward, not worked around — effort and credit are shared across the team.
• Honest, with care. Pushback is thoughtful, and decisions are anchored in what serves patients and partners.
• Operational rigor, with AI in the loop. Daily, skeptical, accountable use of AI-enabled tooling — and the judgment to know where AI carries the work and where a human must.

Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings.

Benefits at Brook

Brook offers a comprehensive benefits package supporting the medical, financial, and mental-health wellbeing of employees and their families.

• Medical, dental, and vision — Brook pays 100% of premiums for you and your children and 50% for a spouse or domestic partner, plus a Brook-funded HSA contribution (prorated by hire date) and a medical concierge.
• Mental health at no cost through Spring Health, plus flexible PTO, dedicated sick time, and a generous holiday schedule.
• Employer-paid life, AD&D, and short- and long-term disability; 401(k) with company match; and an emergency-savings match.
• Employee referral bonus.

Working Arrangement and Eligibility

This is a fully remote position. Candidates must be authorized to work in the U.S.; the role is not eligible for U.S. visa sponsorship.

Equal Opportunity

Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship, or any other protected characteristic covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.

Brook. For our patients. For our partners. For each other.