On Demand Courier Dispatcher- Full Time

Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis. Benefits 401(k) Dental insurance Health insurance Paid time off Responsibilities Address problems and requests by providing solutions Receive and dispatch orders for deliveries Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients Monitor the route and status of drivers Provide drivers with information about orders, traffic, obstacles and requirements Enter orders and notes in the system Provide excellent customer service at all times Assist with quoting jobs Qualifications Knowledge and experience with shipping and receiving processes and procedures. Proficient in the Geography of the Greater Chicagoland Area Minimum 2 years of proven experience as dispatcher or relevant position Experience in data entry Proficient in English (oral and written) and the geographical area Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgment and critical thinking High school diploma #J-18808-Ljbffr ERC Delivery Service, Inc