Game Day Assistant

Game Day Assistant

The Professional Women's Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion on and off the ice.

Position Summary

The Game Day Assistant provides operational support, assisting with logistics, Fan Experience Packages, accreditation processes, and event-day coordination. Assists in providing a safe, efficient, and professional environment for attendees, groups, and event personnel throughout New York Sirens home games. The pay for this position is $18.00 USD per hour. This is a seasonal, part-time hourly position running from November 15, 2026 to May 30, 2027. Consistent attendance at scheduled home games is required.

Key Duties & Responsibilities

• Lead the on-site execution of Fan Experience Package, including group check-in, logistical coordination, and group movements.
• Ensure all Fan Experience Package offerings are delivered safely, on time, and in compliance with PWHL and venue protocols.
• Support credentialling and check-in processes for Media personnel, VIP guests, and talent.
• Assist with setup and teardown of promotional materials, equipment, prizes and activations.
• Support with distribution of promotional items & giveaways.
• Work collaboratively with the game presentation, event operations and venue teams.
• Perform other game day duties and responsibilities as assigned.

Required Qualifications

• Must be at least 18 years of age.
• Must be able to work 10 to 13 New York Sirens home games.
• Outgoing, energetic and comfortable interacting with fans.
• Ability to work effectively in a fast paced live environment.
• Strong organizational and multitasking skills.
• Professional, reliable and team oriented.
• Ability to take direction and execute tasks quickly and efficiently.
• Candidate must be able to work on-site.
• This position is based in the United States. Applicants must be legally authorized to work in the United States. The PWHL does not provide visa sponsorship for this role.

Preferred Qualifications

• Strong communication and interpersonal skills.
• Knowledge of and passion for the PWHL and hockey.
• Previous experience in a promotions, marketing, or customer service role.
• Ability to work select events and activations outside of regular game days.

Flexibility

• Flexibility to work evenings and weekends as required.

Benefits

This is a seasonal, part-time hourly position and is not eligible for the PWHL benefits package, other than benefits provided by law, such as earned sick time. The Professional Women's Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. A background check will be conducted once a successful candidate is identified.