Ad Sales Manager, Account Management, US Large Customer Sales, STV New Business

Amazon Ads is transforming advertising by democratizing access to full‑funnel solutions and premium video inventory for advertisers of all sizes. We operate at the intersection of commerce and media, offering an unparalleled suite of advertising products that help brands connect with customers throughout their entire journey—from awareness to consideration to conversion. Amazon Ads enables advertisers access to premium placements across Amazon's owned and operated properties, including Prime Video, Thursday Night Football, and Twitch, as well as high-quality publisher sites across the open internet. Whether you’re a performance‑focused brand looking to drive measurable outcomes or a storyteller seeking to build awareness through premium video, Amazon Ads provides the tools, insights, and reach to achieve your goals. Job Overview Amazon Ads is seeking an Ad Sales Manager of Account Management in New York for the Streaming TV New Business team. You will lead an organization of Sales AMs responsible for building relationships with new Amazon Ads customers. Internally, you will partner closely with prospecting sales reps, Product, GTM, Creative, Ad Tech, Programmatic, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them. Key Responsibilities Coach and lead your team to be strategic consultants for their customers, providing media insights and strategies to meet customer objectives. Define organizational design, strategy, processes, tools, and incentives to accelerate net‑new advertiser activation and maximize customer retention. Drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. Partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets. Lead and develop a team of Sales Account Managers focused on driving revenue growth and customer success across assigned accounts. Build high-performing sales teams through strategic hiring, coaching, and performance management aligned with Amazon's Leadership Principles. Drive sales strategy execution by setting clear goals, monitoring pipeline health, and ensuring Account Managers prioritize customer engagement to become consultative partners. Partner with other Sales and Creative Managers to optimize pod team coordination and account coverage models. Own customer retention and expansion strategies by analyzing account health metrics, identifying growth opportunities, and implementing scalable playbooks. Establish operational excellence through standardized processes, clear role definitions across partner teams. Develop talent through regular coaching, skill development programs, and career progression planning. Foster a culture of data-driven decision-making, customer obsession, and continuous improvement while maintaining team engagement and performance standards.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent. 6+ years of client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience. 3+ years of people management experience. Experience using strong customer service, communication, and interpersonal skills. Experience with influencing internal and external stakeholders. Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth. Adept at solving problems that span business and technology. Experience analyzing data and best practices to assess performance drivers.

PREFERRED QUALIFICATIONS

Bachelor's or Master's degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus. Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing. Influence process improvement that scales broadly; inventing and simplifying within existing processes. Programmatic strategy and implementation experience. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr Amazon Advertising LLC