Patient Relations Specialist

$18 - $29 per hour

Cooper University Health Care

Job Title

Responsible for the oversight of patient valuables and personal belongings, assuring that all patient inquiries are addressed as quickly as possible.

Job Description

Responsibilities include concise documentation of all patient belongings and valuables delivered to us for safekeeping, return of all items to the patient or their APR, organization of items with current inventory on file for reference. Management also includes ensuring the timely return of all patient belongings and valuables upon discharge from our facility. Collaborate with and support with our Nursing Leadership and staff, ensuring adherence with our internal policies and that best practices are employed to identify performance improvement opportunities.

Experience Required

Excellent oral and written communication skills.
Expertise in complaint resolution, customer service and healthcare experience

Education Requirements

High School Diploma or Equivalent required

Salary

USD $18.00 - USD $29.00

Cooper University Health Care

Apply

Vacancy posted 3 days ago

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