RN Case Manager

Department: Medical

Job Family: Advanced Medical and Dental Providers

FLSA Status: Exempt

Supervisor: No

Location: 421 Fallsway Main Clinic


Hours: 8:00am - 4:30pm

Overview

As a member of the Housing Services team, the RN Case Manager has direct clinical care responsibilities. The Housing Services program was developed for the purpose of helping individuals with behavioral health disorders maintain housing placements. The RN Case Manager's role is to provide medically-related case management services to clients served by the various Housing Services programs. Within the scope of the RN licensure, the RN will act as a conduit to clients' medical provider, provide nursing support, and collaborate with the multidisciplinary team in order to improve overall function and produce better housing placement outcomes.


Key Role Responsibilities

• Provide nurse case management services to clients in the Housing Services program to include medical care coordination, linkage to health related resources, monitoring referral outcomes and developing productive working relationships with the local medical community.
• Deliver health education and counseling, drawing upon the individual's strengths, resiliency and motivation, in order to explore lifestyle choices, preferences, and safety.
• Perform clinical tasks including nursing assessments, nursing treatments, medication administration and adherence support.
• Performs home visits, community visits and escorts independently and in accordance with clients' plan of care

• Demonstrate positive regard and respect for clients through speech and actions, utilizing a client-centered, non-judgmental, trauma informed approach.
• Involve the client in the development and implementation of an integrated treatment plan using SMART goals.
• Complete documentation within the client's electronic health record in a manner that is easy to understand and in accordance with established formats and required timeframes. Documentation includes but is not limited to: Initial assessments, treatment plans and progress notes

Knowledge, Experience, and Skills


Formal Education and Training

• Bachelor's Degree from an approved School of Nursing.
• Licensed in Maryland as a Registered Nurse

• Personal vehicle and valid Maryland driver's license

Experience

• Two years of case management experience preferred
• Two years of clinical nursing experience
• Experience working with individuals who have behavioral health disorders preferred

Skills

• Demonstrate comfort working with individuals who are homeless and/or low-income
• Possess excellent verbal and written communication skills
• Demonstrate comfort independently delivering clinical nursing services primarily outside the medical clinic.
• Willingness to integrate principles into practice such as Harm Reduction, Motivational Interviewing and Housing First
• Strong organizational and time management skills
• Able to cope with interruptions and be a team player
• Flexible approach, working with several cross-disciplinary teams in a collaborative style
• Approaches change with a positive, open-minded attitude
• Able to work with client who have significant mental health challenges, manage crisis situations and assess for safety
• Able to work with ill, disabled, emotionally upset, and sometimes hostile clients

Why Join Us?

• Be part of a mission-driven team committed to racial equity, social justice, and community wellness.
• Work in a dynamic, people-first organization that centers compassion, authenticity, and hope.
• Receive training and support to grow in your advocacy and peer work.
• Help shape the future of housing and recovery services in Baltimore.

Read more about the people we serve here:

Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger.

Health Care for the Homeless is an equal opportunity employer.

Notice to Applicants
Health Care for the Homeless participates in E-Verify . All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.

We use the E-Verify system to confirm employment eligibility in accordance with federal law.