Lead, Service Tech - PHC

Job Title

Completes appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies

Performs equipment setup, orientation, and demonstration of the safe operation and use of HME

Assists in general warehouse duties such as stocking, rotating inventory, receiving, shipping, and processing equipment and supplies

Ensures courteous and efficient service is provided daily to patient base and referral sources

Ensures proper regulatory compliance is maintained as it pertains to FDA, ACHC, DOT, and HIPPA

Delivers and sets up DME equipment and instructs patients on the basic use

Loads and unloads DME equipment, oxygen, and medical supplies onto delivery truck and ensures it's properly secured and organized

Cleans and function tests all incoming dirty equipment as needed and assists with ordering and stocking of warehouse equipment and supplies

Ensures all routine vehicle maintenance is scheduled and performed as outlined by DOT Policies

Assists with hiring, coaching, performance appraisals, and disciplining of subordinate staff

Assists with daily supervision of departmental staff

Work ON-Call & Holidays (rotation crew)

Education/Experience:

• High school diploma or GED equivalency preferred
• Must have a valid driver's license with a good driving record
• Must have a working knowledge of the delivery service area and route planning
• Previous delivery and/or warehouse experience preferred
• Familiar with safe handling and transport of compressed medical gas
• Must possess strong organizational and time management skills
• Must be available to work flexible hours and rotate on-call responsibilities
• Must have excellent verbal communication skills
• Should have knowledge of Word Processing Software and ability to use mobile devices such as a smart phone

Physical Demands:

The employee must occasionally lift and/or move up to 75 pounds.

Lincare Holdings