Supervisor

Description: Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Responsibilities: · Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service. · Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures · Assist in the areas of merchandising, operations, sales and customer service · Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training. · Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively · Handle customer complaints and resolve issues in a timely and professional manner · Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management · Other duties assigned by manager Requirements: · Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment · Proven experience in a retail/customer service environment · Ability to train, coach, develop and motivate employees · Demonstrate effective interpersonal, organizational and leadership skills · Experience using a computer and handheld devices · Strong analytical and problem-solving skills · Knowledge of inventory management and merchandising techniques · Ability to work flexible hours, including weekends and holidays Benefits: · Medical, Dental, Vision & Disability Insurance · Bonus Plan · Flexible Spending Plan · 401(k) · Paid Vacation · Paid Holidays · Paid Parental Leave · Employee Discount Salary: $15.60-20.40 PM20 Compensation details: 15.6-20.4 Hourly Wage PI00c8a006057d-37156-41409819