BDC Administator

Dealership: Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships. As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy. What You’ll Do: Connect with customers via phone, email, and online platforms to schedule appointments and follow up Maintain and organize our customer database Stay up-to-date on Audi product info, promotions, and pricing Help convert leads into loyal customers with your positive attitude and excellent service Coordinate schedules and keep things running like a well-oiled machine What You'll Bring Strong attention to detail Sense of urgency Excellent communication Typing – ability to type efficiently Mathematics – using mathematics to solve problems. Basic computer skills What We Offer: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging from $17-$18 DOE, and bonus incentives total comp to not exceed $60,000 High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!